Zada Jones
Grand Prairie,TX
Summary
Bachelor of Arts in Linguistics graduate with minors in TESOL and Korean and experience in customer service, food service, and adult ESL instruction. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Food Representative
H-E-B
Mansfield, TX
08.2024 - 08.2026
- Delivered excellent customer service by assisting customers with product selection and answering questions.
- Prepared, stocked, and maintained food displays while ensuring product quality and food safety standards.
- Maintained a clean, organized, and fully stocked department.
- Worked collaboratively with team members to meet daily operational goals.
- Assisted with inventory rotation and restocking to ensure product freshness.
- Followed company food safety, sanitation, and health regulations.
- Resolved customer concerns professionally while creating a positive shopping experience.
- Adapted quickly to changing priorities during busy periods.
ESL Teacher
Aspire
Dallas, TX
09.2024 - 05.2025
- Planned and taught advanced ESL lessons focused on grammar, pronunciation, conversation, and listening skills.
- Created engaging lesson plans using communicative teaching strategies.
- Provided individualized feedback to improve speaking and writing skills.
- Integrated technology to support student learning.
- Fostered an inclusive and supportive classroom environment.
ESL Teacher Assistant
Arlington Public Library
Arlington, TX
09.2023 - 12.2023
- Assisted the lead instructor in teaching adult English language learners.
- Supported students individually with grammar, pronunciation, and conversation practice.
- Facilitated small-group activities to increase participation.
- Helped prepare instructional materials and classroom activities.
Education
Bachelor of Arts - Linguistics, Korean, TESOL
University of Texas at Arlington
Arlington, TX05-2025
Skills
- Customer Service
- Food Service
- Food safety
- Communication
- Conflict Resolution
- Cash Handling
- Teamwork
- Time Management
- Problem Solving
- Lesson Planning
- Classroom Management
- Google Workspace
- Microsoft Office
- Adaptability
- Attention to Detail
Certification
- TESOL Certificate (May 2025)
- Project Management (May 2025)
Timeline
ESL Teacher
Aspire
09.2024 - 05.2025
Food Representative
H-E-B
08.2024 - 08.2026
ESL Teacher Assistant
Arlington Public Library
09.2023 - 12.2023
Bachelor of Arts - Linguistics, Korean, TESOL
University of Texas at Arlington