Nathan Hernandez
HOUSTON
Summary
Detail-oriented server assistant with a strong focus on enhancing guest experiences. Demonstrated ability to collaborate effectively with team members and maintain operational efficiency.
Dedicated and trustworthy professional with experience in food service and customer support. Known for meticulous attention to detail and a positive attitude, consistently improving guest satisfaction and streamlining operations.
Reliable and adaptable server assistant with a proven track record in delivering exceptional customer service. Skilled in collaborating with kitchen staff to optimize order flow and enhance overall dining experiences.
Overview
4
4
years of professional experience
Work History
Server Assistant
Outback Steakhouse
Houston, TX
07.2024 - 03.2026
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness of dining area and ensured proper table settings for optimal guest experience.
- Collaborated with kitchen staff to streamline order flow, reducing wait times during peak hours.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
To-Go Server
Cheddar's Scratch Kitchen
Houston, TX
06.2023 - 07.2024
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring timely pickups.
- Collaborated with kitchen staff to accurately assemble orders, adhering to presentation standards and quality control.
- Maintained cleanliness and organization of the to-go area, enhancing overall operational efficiency during peak hours.
- Utilized POS systems for accurate order entry and payment processing, improving transaction speed and accuracy.
Lifeguard
A-beautiful Pools
Houston, TX
05.2022 - 08.2022
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Conducted routine pool maintenance, including chemical testing and water quality checks.
- Assisted in creating a welcoming environment for guests through effective communication and customer service.
Education
High School Diploma -
Langham Creek
Houston, TXSkills
- Effective team collaboration
- Meticulous attention to detail
- Positive and friendly attitude
- Open to new knowledge
- Safe food handling
- Efficient food running services
- Responsible and trustworthy
- Customer service
Timeline
Server Assistant
Outback Steakhouse
07.2024 - 03.2026
To-Go Server
Cheddar's Scratch Kitchen
06.2023 - 07.2024
Lifeguard
A-beautiful Pools
05.2022 - 08.2022
High School Diploma -
Langham Creek