Nathan Houser
Farmers Insurance Company
Ashtabula,OH
23
years of professional experience
Versatile professional known for leadership, public safety, and dependable service. Background includes managing emergency response, improving processes, and supporting customers with accuracy and professionalism, with strengths in multitasking, collaboration, and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Associate
4 Months- Coordinated follow-up with agents, adjusters, and policyholders to resolve service requests.
- Reviewed policy details and coverage information to support accurate customer responses.
- Processed routine account updates in claims and policy management systems.
- Documented case notes and correspondence to maintain complete, compliant records.
Truck Driver
6 Years 8 Months- M&J Energy 1/26-6/26, Houser Transportation 10/22-1/26, Jaro Transport 9/21-10/22, Strimbu Trucking 3/00-9/21, Hogan Transport 10/19-3/00.
- Operated tractor-trailer vehicles safely across assigned routes, ensuring compliance with DOT regulations and traffic laws to maintain safety standards.
- Inspected equipment before and after trips, documenting defects and promptly reporting maintenance needs to minimize downtime.
- Inspected equipment before and after trips, documenting defects and reporting maintenance needs promptly.
- Secured cargo effectively to prevent shifting and damage, ensuring safe transport conditions and compliance with safety regulations.
Law Enforcement Officer
16 Years 4 Months- North Kingsville Police Department 5/15-9/19, Highland Hills Police Department 1/08-5/15, North Kingsville Police Department 4/04-12/07, Geneva On The Lake Police Department 5/03-4/04.
- Managed emergency incident command, effectively coordinating mutual aid and field response efforts to ensure public safety.
- Directed patrol operations to optimize officer deployment and enhance response readiness.
- Reduced crime rates by establishing an intelligence-led policing model and targeting high-risk offenders.
- Operated within traffic unit to enforce road safety regulations., Assisted in operations of warrant unit to apprehend suspects., Participated in special response team to handle high-risk incidents., Conducted investigations as an investigator to gather evidence., Corporal, Led team as sergeant to maintain law and order., Directed police department operations as chief of police..
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Conducted residential and business foot patrols to deter and/or locate crimes in progress.
- Developed department policies to ensure enforcement practices met legal standards and addressed community needs.
- Oversaw internal investigations, ensuring fair discipline and procedural compliance.
- Administered departmental budgets, controlling expenditures and allocating resources effectively.
- Managed a multi-million-dollar budget, consistently delivering services within fiscal constraints while maximizing available resources for crime prevention efforts.
Education
Professional Driving - CDL A, Doubles/Triples, Tanker
Ohio Police Officer Training - Police Academy
Basic 36 Hour - Fire Fighting Academy
High School Diploma
Skills
Client relationship development
Customer service
Issue resolution
Attention to detail
Process improvement
Multitasking
Decision-making
Time management
Computer skills
Cross-functional teamwork
Multitasking Abilities
Interdepartmental collaboration
Courteous and professional
Timeline
Associate
Farmers Insurance Company
06.2026 - CurrentRead More
Truck Driver
.
10.2019 - 06.2026Read More
Law Enforcement Officer
.
05.2003 - 09.2019Read More
Action in Motion Driving School
Professional Driving from CDL A, Doubles/Triples, Tanker
Read More
MTC Training Centre
Ohio Police Officer Training from Police Academy
Read More
Conneaut Fire Department Fire Academy
Basic 36 Hour from Fire Fighting Academy
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Edgewood Senior High School
High School Diploma
Read More