Nathan Humphrey
Soldotna
Summary
Accomplished leader skilled in project planning and execution within service and maintenance sectors. Strong track record of training teams and implementing safety programs, enhancing both productivity and compliance.
Overview
26
26
years of professional experience
Work History
Service Technician
Maile Heating and Cooling
Soldotna, AK
09.2023 - Current
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Performed routine maintenance checks on heating and cooling units to enhance longevity and efficiency.
- Collaborated with team members to troubleshoot complex system issues, improving problem resolution times.
- Trained new technicians on best practices for equipment handling and safety protocols.
Boat Captain
Big Dans Fishing
Homer, AK
05.2020 - 09.2023
- Navigated vessels through various weather conditions to ensure safe and efficient fishing trips.
- Supervised crew members, providing training on safety protocols and operational procedures.
- Conducted regular maintenance checks on equipment to enhance reliability and performance.
- Developed fishing routes based on local knowledge and environmental factors, optimizing catch rates.\
- Maintained multimillion-dollar vessel and equipment with zero losses; ensured reliability and readiness
Fish Processing - Managed on-board fish processing and related logistics
Owner/Operator
All American Land Services LLC
Palmer, AK
01.2019 - 01.2022
- In charge of a multi-person team to execute and maintain Alaska Railroad Company right-of-way projects, ensuring on-time delivery and high-quality workmanship.
- Oversaw project planning and execution, coordinating resources to meet deadlines.
- Implemented quality control measures to enhance service standards and operational efficiency.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed projects valued at over $4 million in equipment and supplies, coordinating procurement, logistics, and field execution to meet railroad specifications.
Safety leadership and compliance - Implemented safety programs for daily crew operations, including job hazard analysis, PPE enforcement, and risk mitigation strategies.
- Trained crew in standard operating procedures, equipment operation, and site safety protocols to maximize productivity and reduce incidents.
Safety training & OSHA compliancE Conducted OSHA-aligned safety training for all staff; maintained compliance with federal and state safety regulations; led incident investigations and corrective action plans. - Develop and implement proactive risk management strategies to prevent adverse events.
United States Army Infantry SNCOIC
United States Army
Fort Benning, GA
01.2000 - 02.2019
- Team Leader (4-man Fire Team)** — Directly supervised a standard fire team (Team Leader, Grenadier, Automatic Rifleman, Rifleman). Led by example, directed tactical movements, controlled rate of fire, and ensured personnel and equipment accountability.
- Squad Leader (9–13 Soldiers)** — Responsible for all squad activities through subordinate team leaders. Managed tactical deployments, daily welfare, discipline, and equipment maintenance; executed orders from platoon leadership to maintain operational readiness
- Platoon Sergeant (≈40 Soldiers)** — Second-in-command of the platoon; primary advisor to the platoon leader. Accountable for platoon readiness, discipline, sustainment, and Soldier welfare; ensured adherence to standards and mission readiness. Rolls included Leadership and Mentorship
- As the Infantry Platoon Sergeant, I develop and implement proactive risk management strategies to prevent adverse events both in combat and at the home duty station. This includes designing training plans that emphasize threat recognition, near-peer surveillance, and decisive action under stress; instituting standard operating procedures for casualty care, weapon and equipment safety, and maintenance to reduce mishaps; and conducting regular precombat checks, rehearsals, and after-action reviews to identify and mitigate vulnerabilities. I lead mentorship and accountability programs to reinforce discipline, resilience, and situational awareness among Soldiers, while coordinating with medical and support elements to ensure readiness and welfare, thereby reducing risk exposure and enhancing mission success across all environments.
Education
BBA - Business Administration
Trident University International
Cypress, CABBA - Criminal Justice
Trident University International
Cypress, CASkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Flexible and adaptable
- Problem and issue resolution
- Documentation and reporting
- Professional and courteous
- Quality assurance
Timeline
Service Technician
Maile Heating and Cooling
09.2023 - Current
Boat Captain
Big Dans Fishing
05.2020 - 09.2023
Owner/Operator
All American Land Services LLC
01.2019 - 01.2022
United States Army Infantry SNCOIC
United States Army
01.2000 - 02.2019
BBA - Business Administration
Trident University International
BBA - Criminal Justice
Trident University International