Experienced in forging and maintaining customer relationships, ensuring a high level of customer satisfaction and retention, with a growing experience in network communications/analysis. Has a hunger to learn and expand current knowledge base, building off of the skillset developed previously by the military and college. Track record of effectively collaborating with team members to achieve business objectives and strives to maintain a positive work environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Permanent Food Service Worker
ESS
03.2026 - Current
Prepared meals following school nutrition standards and portion guidelines.
Served over 500 students for breakfast and lunches efficiently while maintaining a courteous and welcoming attitude.
Sanitized workstations, equipment, and serving areas to meet health requirements.
Monitored food temperatures and storage conditions for safety compliance.
Restocked supplies, utensils, and ingredients to support uninterrupted service.
Coordinated daily prep tasks with kitchen staff to improve workflow consistency.
Trained new team members when required on sanitation, service procedures, and cafeteria routines.
Entry Level Account Manager
Praxis Management
12.2025 - 01.2026
Achieved daily/weekly targets for customer satisfaction, sales, and service.
Served as a main point of contact for AT&T customers in the Atlanta area, resolving issues and providing account support to those who needed it.
Developed knowledge of AT&T's product and service portfolio to properly educate clients, primarily in the realm of telecommunication/fiber internet services.
Participated in ongoing training to stay updated on AT&T products and sharpen client/business relationships.
Worked with teams to draft sales strategies, develop better communication skills, and to help effectively train new employees.
Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
Trained new sales associates on product knowledge and company policies to ensure consistent service delivery.
Regular cleaning and shop maintenance to ensure visual appeal and attract customer engagement.
Kept accurate cash counts at beginning and closing of shifts, communicating any discrepancies to the necessary personnel.
Management Assistant
Bloom Smoke & Vape
10.2022 - 03.2025
Coordinated schedules and appointments for senior management and at times other workers, enhancing operational efficiency.
Facilitated communication between shops, streamlining project workflows.
Consistently spoke with consumers to support strategic decision-making processes within the organization.
Trained new staff on proper shop procedures, fostering a supportive and clean work environment for employees.
Sold products according to consumer demands and fostered strong relationships to create repeat patrons.
Line Cook
Ruby Tuesday
07.2022 - 10.2022
Prepared ingredients and executed menu items with precision and attention to detail.
Operated kitchen equipment safely, ensuring compliance with health and safety regulations.
Collaborated with team members to streamline food preparation processes for efficiency.
Maintained cleanliness of workstations, adhering to sanitation standards throughout shifts.
Assisted in training new staff on kitchen procedures and best practices.
Food Service Specialist
United States Marine Corps | Marine Corps Base Camp Lejeune, NC
01.2018 - 01.2022
Completed opening, closing and shift change tasks by following command and established guidelines.
Kept customer and food preparation areas clean and well-organized.
Boosted patron satisfaction by quickly addressing and resolving complaints with food or service.
Kept foods at safe temperatures in storage, during cooking and prior to serving.
Followed established recipes to prepare foods using techniques such as frying, simmering and steaming.
Maintained order and cleanliness of work areas to conform with health codes.
Cross-trained in other kitchen positions to support team and meet customer needs.
Gathered ingredients and cleaned and cut food items to prep recipes.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Cashier
Bi-Lo Grocery Store | Vidalia, GA
02.2016 - 11.2017
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Met high productivity standards in processing payments for customers.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Education
Associate of Applied Science - Networking Specialist - Cisco
Gwinnett Technical College
Lawrenceville, GA
12-2026
Associate of Applied Science - Cyber Security
Gwinnett Technical College
Lawrenceville, GA
12-2026
Skills
Positive attitude
Customer service-minded
Strong work ethic
Problem-solving
Working with diverse people
Quality control
Accomplishments
Assisted in the successful growth of one of Xhale City's newest shops by creating repeat customers, resulting in a very consistent month-to-month growth in store revenue.
During deployments to Norway and Okinawa, successfully fed upwards of 1000 patrons daily.
Received letters of appreciation from previous commands appraising effort and end result of contributions.
Was promoted to the leadership position of Sergeant by the end of service in the Marine Corps.
Certification
United States Marine Corps, Basic Training - 2018
United States Marine Corps, Certified Food Service Specialist - 2018
Fraser Health Permanent Food Service Worker at Chilliwack Hospital & Health CareFraser Health Permanent Food Service Worker at Chilliwack Hospital & Health Care