Nathan Huyser
Aubrey,TX
Summary
Adept financial services consultant for over a decade. Advocate of vibrant businesses by developing new and existing prospects through member relationships to achieve elated clients. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Has demonstrated the ability to leverage and network during member and team interactions to increase understanding of each others needs. Intuitively employ strategies that grow business while strengthening relationships. Skilled at identifying and managing efforts to courageously communicate and working towards collaborative relationships.
Overview
10
10
years of professional experience
Work History
Member Services Representative III
Navy Federal Credit Union
10.2019 - Current
- IRA, Trust, and Estate Specialist
- Digital Champion
- Notary Public for 10 years
- Practices due diligence
- Originated, reviewed, and processed, consumer loans
- Effectively makes informed business decisions
- Empathetically resolves member escalations
Modular Team Associate
Walmart Inc.
08.2022 - 12.2023
- ON Modular Team Associate from September 2023 until December 2023
- Modulated merchandise placement and organization
- ON Back Room Associate from Dec 2022 to Sept 2023
- Streamlined backroom inventory management, used electric power jack certified, efficient merchandise modular maintenance, and regularly taught team members handheld equipment.
- ON Remodel Team Associate From Aug 2022 until Dec 2022
- Successfully lead small teams with all Isle moving gondola equipment, maintained merchandise modular units, and handheld inventory equipment.
Financial Customer Service Representative
Texans Credit Union
04.2018 - 09.2019
- Ensured superior customer experience by serving members with all transactions, opening new accounts and analyzing credit needs to recommend products and services that will help them achieve their goals
- Primarily focused on loan origination and pipeline management for all types of consumer lending products including home equity loans and lines of credit
- Responsible for making 50 to 100 cold calls per day.
Member Experience Officer
Mountain America Credit Union
10.2015 - 04.2018
- Ensured superior customer experience reviews by serving members with excellence in all transactions.
- Universal employee position with focus on new accounts, consumer loans, and home loans.
- Assisted with analyzing credit needs to recommend products and services that will help them achieve their goals.
- Data entry and maintaining member confidential information
- Loan origination and loan processing for all types of consumer loans including home equity loans and home equity lines of credit
Float Teller
Columbia Bank
01.2014 - 10.2015
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Created member account profiles on organization's online banking program
- Coordinated daily cash reconciliation in multiple high-volume locations
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Associate of Arts - Business
College of Southern Idaho
Twin Falls, ID05.2015
Skills
- Elated Customer Service
- People Person
- Detail-oriented
- Self-sufficient
- Practices Due Diligence
- Courageous Communicator
- Strong ethics
- Team player
- Technologically versed and savvy
- Risk assessment
Timeline
Modular Team Associate
Walmart Inc.
08.2022 - 12.2023
Member Services Representative III
Navy Federal Credit Union
10.2019 - Current
Financial Customer Service Representative
Texans Credit Union
04.2018 - 09.2019
Member Experience Officer
Mountain America Credit Union
10.2015 - 04.2018
Float Teller
Columbia Bank
01.2014 - 10.2015
Associate of Arts - Business
College of Southern Idaho
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