Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nathan Jones

Sacramento,CA

Summary

Achieved significant improvements in production efficiency and customer satisfaction at Temple Coffee Roasters by refining roast profiles and implementing a waste reduction program, reducing losses to less than 2%. Demonstrated expertise in sanitation techniques and a strong commitment to safety awareness, contributing to a culture of continuous learning and innovation.

Overview

4
4
years of professional experience

Work History

Brewery Assistant

Jackrabbit Brewing Company
  • Promoted a safe work environment through strict adherence to safety guidelines and protocols during all brewery operations.
  • Managed inventory of raw materials, ensuring timely and accurate ordering to prevent production delays.
  • Participated in quality control testing to maintain high standards of flavor, aroma, and appearance in all products.
  • Contributed to successful seasonal brew launches with diligent preparation and organization of ingredients and equipment.
  • Streamlined ingredient preparation processes by organizing storage areas for efficient access during production.
  • Collaborated with the brewing team to optimize fermentation schedules, resulting in better product consistency.
  • Increased overall cleanliness in the brewery by implementing proper sanitation procedures for all equipment and surfaces.
  • Improved brewing process efficiency by maintaining and cleaning brewery equipment regularly.

Coffee Shop Worker

Temple Coffee
02.2021 - 09.2021
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
  • Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.

Production Roaster

Temple Coffee Roasters
09.2021 - Current
  • Analyzed customer feedback to continuously refine roast profiles for optimal satisfaction levels among target demographics.
  • Contributed to increased sales through participation in industry events, showcasing company''s unique roasts to potential clients.
  • Provided excellent customer service by addressing inquiries about product details or brewing techniques promptly and professionally.
  • Developed new roast profiles to expand product offerings and meet customer preferences.
  • Supported company growth by sharing expertise with team members, fostering a culture of continuous learning and innovation in the roasting process.
  • Streamlined inventory management system for better tracking of raw materials and finished goods.
  • Improved equipment efficiency by performing regular maintenance, reducing downtime and production delays.
  • Trained new employees on safe operation of roasting equipment, ensuring adherence to company guidelines and best practices.
  • Helped construct and implement our current inventory waste reduction program. Bringing our losses to less than 2%.

Education

Associate Of Science - Business Administration And Management

Sacramento City College
Sacramento, CA

Skills

  • Packaging Operations
  • Cleaning and maintenance
  • Sanitation Techniques
  • Fermentation Monitoring
  • Raw material handling
  • Safety awareness
  • Cleaning procedures
  • Sanitation Procedures
  • Waste Management

Accomplishments

Second place California State Fair home brewing competition 2014

Timeline

Production Roaster

Temple Coffee Roasters
09.2021 - Current

Coffee Shop Worker

Temple Coffee
02.2021 - 09.2021

Brewery Assistant

Jackrabbit Brewing Company

Associate Of Science - Business Administration And Management

Sacramento City College

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Nathan Jones