Nathan Kent
Oklahoma City,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at troubleshooting technical issues and training end-users. Skilled in problem-solving and solution management. Comfortable working in teams or individually to maintain and expand technology performance. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Systems Technician
United States Navy, USN
Oklahom, OK
12.2020 - Current
- Managed user accounts, permissions, and access rights in accordance with Navy instruction.
- Performed regular maintenance checks on all computers and conducted walkthrough to ensure proper use of computer assets.
- Provided technical support to users by troubleshooting hardware, software and network related issues.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Trained new employees on support processes, procedures and knowledge base.
IT Intern
Calvert County Public Schools
Huntingtown, MD
05.2019 - 12.2020
- Refurbished laptops handed in at the end of the school year.
- Updated BIOS on all laptops returned
- Issued laptops back out to students.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MD05-2020
Skills
- Troubleshooting skills
- Equipment Maintenance
- Inventory Oversight
- Active Directory
- Remote Support
- Technical Troubleshooting
- VoIP Systems
- End-User Training
- Website Maintenance
- Microsoft SharePoint
Certification
- CompTIA Security + Certification
- CVAP Cybersecurity Program Completion
Accomplishments
- Navy Reserve Center Blue Jacket SOQ FY22 1st Quarter
- Letter of Recommendation
References
References available upon request.
Timeline
Information Systems Technician
United States Navy, USN
12.2020 - Current
IT Intern
Calvert County Public Schools
05.2019 - 12.2020
High School Diploma -
Huntingtown High School
- CompTIA Security + Certification
- CVAP Cybersecurity Program Completion
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