Nathan Lemasters
Albuquerque,NM
Summary
Results-driven Business Administration student with a 3.9 GPA and experience in healthcare and high-volume hospitality. Proven ability to communicate effectively, lead teams, and maintain composure in fast-paced environments. Recognized for strong customer engagement and critical thinking skills, seeking opportunities in business, economic development, and public policy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Pappadeaux Seafood Kitchen
Albuquerque, NM
11.2025 - Current
- Manage a 3-table section generating approximately $2,000 in sales per shift in a high-volume upscale seafood restaurant
- Delivered high-level guest service, ensuring timely and accurate order fulfillment to enhance guest satisfaction
- Consistently upsell premium menu items, beverages, and specials, contributing to high check averages ($200–$500 per table)
- Built strong guest relationships, receiving consistent positive feedback from guests and management for exemplary service
- Coordinated with kitchen and bar staff to ensure efficient service flow during peak dining hours, optimizing guest experience
- Handle large transactions and maintain professionalism during fast-paced service environments
Patient Care Technician
Lovelace Health System
Albuquerque, NM
01.2025 - 11.2025
- Delivered direct care for up to 8 patients per shift, enhancing recovery in hospital rehabilitation unit
- Performed vital signs monitoring, specimen collection, bladder scans, catheter care, and patient mobility assistance
- Facilitated communication of patient condition updates to nurses and physicians, streamlining clinical workflow
- Responded to emergency situations while maintaining calm and professional patient care
- Coached new patient care technician on procedures and hospital protocols, ensuring adherence to standards
Busser / Server
The Cheesecake Factory
Albuquerque, NM
10.2023 - 04.2024
- Delivered food and refilled beverages while assisting guests during peak service periods, ensuring a positive dining experience
- Assisted servers and maintained efficient table turnover, enhancing overall restaurant service operations
- Collaborated with team members in a fast-paced hospitality environment to support seamless service
Crew Trainer
McDonald's
Albuquerque, NM
09.2021 - 08.2023
- Trained and mentored new employees on job responsibilities and operational procedures, enhancing customer service skills
- Demonstrated strong leadership skills by guiding peers and managing team activities.
- Maintained service efficiency during high-volume operations through effective communication and collaboration with team members
- Assisted management with opening and closing responsibilities while maintaining strict food safety standards
Education
Associate of Applied Science - Business Administration
Central New Mexico Community College
Albuquerque, NM05.2027
Skills
- Guest engagement
- Sales engagement
- Customer support
- Cash handling
- Food safety
- Service coordination
- Sales techniques
- Time management
- Problem solving
- Team building
- Composed demeanor
- Financial analysis
Certification
- CNA – Certified Nursing Assistant
- BLS / CPR Certified
- ServSafe Food Handler Certification
- ServSafe Alcohol Certification
Leadership And Achievements
DECA State Champion & International Qualifier, Volcano Vista High School, Rio Rancho, NM, Won first place at the state level in DECA business competition and qualified for the International Career Development Conference (ICDC). Developed and presented business strategies addressing marketing, operations, and entrepreneurship challenges. Strengthened public speaking, analytical thinking, and business problem-solving skills through formal judging panels.
Timeline
Server
Pappadeaux Seafood Kitchen
11.2025 - Current
Patient Care Technician
Lovelace Health System
01.2025 - 11.2025
Busser / Server
The Cheesecake Factory
10.2023 - 04.2024
Crew Trainer
McDonald's
09.2021 - 08.2023
Associate of Applied Science - Business Administration
Central New Mexico Community College