Nathan Leonard
Summary
I’m a Product Manager who’s grown alongside a hyperscaler AI startup, helping it expand from 500K to 20M users and a team of 130 to 22,000 over 4.5 years. I apply systems and design thinking to connect user needs with business goals, build alignment across teams, and deliver innovative solutions that create measurable value.
Overview
6
6
years of professional experience
Work History
Product Manager II
Metropolis Technologies
Los Angeles
11.2023 - Current
- Defined product strategy and phased go-to-market plan for $300M+ GPV stadium and venue portfolio, aligning CEO and senior executives.
- Spearheaded the development of facility access control configurations and payment processing workflows, enabling the launch of Metropolis' first airport locations and unlocking $54M GPV for 2024-2025.
- Led strategy and implementation of customer support AI automation, generating over $2M in annual savings.
- Oversaw technical scoping and execution of external API integrations with strategic partners, including operators licensing technology, payment vendors, and CRM.
- Executed end-to-end release of new roles and permissions (IAM) system with Platform and AppDev teams.
Product Designer II
Metropolis Technologies
Los Angeles
06.2021 - 10.2023
- Designed comprehensive valet parking experience, resulting in app for attendants to track customer requests.
- Led design of enterprise payment flows, enabling granular billing controls for autopay and one-time payments.
- Developed environmental design system integrating digital and physical experiences, featuring over 150 signage templates and new sign configuration storefront.
- Deployed signage system across thousands of locations to enhance visibility and user interaction.
Architectural Designer
RIOS
Los Angeles
06.2019 - 06.2021
- Contributed to architectural designs for a corporate master plan, community art center, office tower, and luxury homes.
- Prepared and distributed technical design documentation including site plans, floor plans, sections, elevations, and diagrams to clients and regulatory agencies.
Education
Master of Architecture -
Tulane University
New Orleans, LABachelor of Architecture - Architecture and Sociology
Tulane University
New Orleans, LASkills
- Figma for design and prototyping
- User research methodologies
- Systems thinking
- Product strategy definition and roadmap prioritization
- Executive stakeholder alignment
- Data-driven decision making
- Agile software development
Timeline
Product Manager II
Metropolis Technologies
11.2023 - Current
Product Designer II
Metropolis Technologies
06.2021 - 10.2023
Architectural Designer
RIOS
06.2019 - 06.2021
Master of Architecture -
Tulane University
Bachelor of Architecture - Architecture and Sociology
Tulane University