Summary
Overview
Work History
Education
Skills
Personal Information
Certification
SECURITY CLEARANCE
Timeline
Generic

NATHAN L. THOMPSON

Sioux Falls,SD

Summary

Senior CROWS Training Maintenance Manager with field service, troubleshooting, and technical training experience across CROWS, weapons maintenance, and quality control. Delivers OPNET and FLMNET instruction, resolves hardware, software, and networking issues, and supports safe, compliant operations through inspections, reporting, and technical guidance. Strengthens readiness through disciplined maintenance support and cross-functional coordination.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Senior CROWS Training Maintenance Manager

Skybridge Tactical ALECS
Waldmohr
12.2022 - 09.2026
  • Develop and deliver CROWS OPNET and FLMNET instruction to operators and maintainers.
  • Coordinated training schedules, PMCS support, and unit maintenance events to ensure seamless operations across EUCOM.
  • Troubleshoot and resolve CROWS hardware, software, and networking issues across multiple platform configurations.
  • Configure and optimize CROWS systems per vehicle specifications.
  • Maintain operational readiness of EUCOM units under 21st TSC Maintenance.
  • Install approved system software updates and patch upgrades.
  • Delivered remote and on-site technical support through phone, text, and in-person assistance to resolve issues promptly.
  • Assisted in operations of live fire ranges to ensure safety and compliance. Assisted in system validation exercises.
  • Identified parts deficiencies, facilitated ordering of correct components, and installed replacement parts to maintain system integrity.

Armament Technician Lead / Quality Control Inspector Armament

Amentum APS-2
Dulmen
10.2020 - 12.2022
  • Led multinational team of Gunsmiths, Armament Technicians, and Fire Control Engineers supporting scheduled and unscheduled maintenance.
  • Performed Initial, In-Process, and Final Inspections on all armament systems.
  • Supported new equipment fielding with PM SOF Weapons and PM CROWS, including Low-Profile CROWS systems.
  • Utilized GCSS-A to update work orders, document faults, update readiness status, and order repair parts (SARP).
  • Prepared ECOD, ACOD, ECOR, BDAR, and PQDR documentation ensuring compliance with AR 750-1 standards.
  • Ensured TMDE calibration compliance and safety standards (0 recordable incidents).
  • Delivered technical instruction and developed training modules that enhanced individual competencies and organizational effectiveness.
  • Authored SOPs and Work Instructions streamlining maintenance workflow and enhancing operational efficiency.

Technical Inspector Arms Room

Vectrus K-BOSSS
Camp Arifjan
12.2019 - 10.2020
  • Inspected military small arms and armament systems to ensure operational readiness and safety standards.
  • Updated GCSS-A work orders to reflect faults and readiness data, supporting accurate maintenance tracking.
  • Compiled ECOD, ACOD, ECOR, BDAR, and PQDR reports for submission.
  • Ensured compliance with latest TMs using LOGSA LIW MMIS and TULSA systems, promoting adherence to regulatory standards.
  • Verified TMDE calibration and maintenance standards.

Small Arms & Towed Artillery Repairman

Vectrus K-BOSSS
Camp Arifjan
03.2018 - 12.2019
  • Diagnosed and repaired small arms and towed artillery systems with minimal supervision.
  • Instructed weapon repair and GCSS-A data entry training classes, enhancing team knowledge and operational readiness.
  • Updated training materials based on course critiques and mission requirements, improving training effectiveness.
  • Supported daily operations of the shop under supervision. Daily shop maintenance operations.

SOF Maintenance Support Team Member

Lockheed Martin SOF-MST
BDSC
12.2017 - 03.2018
  • Ensured operational integrity of SOF-P weapon systems through regular maintenance and inspections.
  • Installed advanced weapon systems on military vehicles to support mission capabilities.
  • Delivered refresher training on Mk44, Mk47, M3, GLOCK 19, and other SOF weapon systems to enhance team readiness.

Quality Control Technical Inspector Weapons

AECOM URS / GSS
Camp Arifjan
04.2017 - 12.2017
  • Conducted inspections on repairs of U.S. military small arms, machine guns, mortars, howitzers, chain guns, and direct-fire systems to verify operational readiness.
  • Oversaw direct-support maintenance by Armament Repairers on small arms, towed artillery, CROWS, and weapon mounts, ensuring compliance with military standards for M240-series, M249, M2A1, M2HB, MK19, M500, M153 CROWS, and M777A2 systems.
  • Executed maintenance inspections from operator through 40-level general support, ensuring adherence to applicable technical manuals.
  • Performed A service inspections covering 10-, 20-, 30-, and 40-level requirements, including gauging, function checks, repairs, and parts replacement.

Armament Mechanic (Gunsmith II)

Vectrus
Camp Arifjan
09.2016 - 04.2017
  • Executed repairs, replacements, and modifications of barrel assemblies, upper and lower receivers, and other critical components to maintain weapon functionality.
  • Assessed repair needs, disassembled and examined parts and assemblies for serviceability, and replaced components to ensure operational readiness.
  • Diagnosed failures and identified remedies for small-arms and towed-artillery repairs independently using established diagnostic techniques.
  • Determined parts serviceability, exercised initiative to maintain productive progress, and accepted responsibility for results.

RPAT Operations Lead Transportation Section (TRANS CELL)

AECOM AC FIRST / GSS
Bagram
03.2015 - 09.2016
  • Ensured Movement Control Coordinators (MCCs) received accurate shipping documents for equipment leaving the country, facilitating smooth customs clearance and compliance with military requirements.
  • Supervised six employees three MCCs and three Transportation Coordinators in daily Transportation Operations Section tasks.
  • Coordinated transportation documentation, Transportation Control and Movement Documents (TCMDs), packing lists, and loading of containers, pallets, and flat racks, including hazardous material shipments.
  • Managed complex AWRDS database for tracking all transportation actions, enhancing data accuracy and accessibility.
  • Provided in-depth movement briefings to senior management.

RPAT Lead Property Accountability

AECOM AC FIRST / GSS
Bagram
10.2014 - 03.2015
  • Supervised 32 employees in executing daily Property Accountability Section tasks, ensuring effective workflow and accountability.
  • Maintained current and accurate records of all retrograde equipment on the AC FIRST footprint in the Army War Reserve Deployment System (AWRDS) to support operational readiness.
  • Collaborated with Property Accountability Supervisor to rewrite and streamline all required work instructions, enhancing clarity and compliance.

Retrograde Property Assistance Team (RPAT) Property Accountability Specialist (PAS)

AECOM AC FIRST / GSS
Kandahar
06.2013 - 10.2014
  • Managed inventory records for over 10,000 military equipment items using DA Form 1348 issue/release receipts and Movement Release Orders (MROs).
  • Recovered and returned over 1,000 items, valued at more than $600,000, to records from 78107 shipped plans while maintaining required documentation.
  • Ensured visibility and accountability of military rolling and non-rolling stock equipment through AWRDS.

Small Arms Repairman

Camber Corporation TACOM SARET
Killeen, TX
07.2008 - 05.2013
  • Trained new personnel on operation and maintenance of weapon systems to ensure mission readiness.
  • Conducted technical inspections and repairs on U.S. Army and SOCOM weapon systems.
  • Traveled globally to ensure weapon readiness for pre- and re-deployment missions, enhancing operational capabilities.

Contracted Lead Armorer Mentor

AISC
Gardez
12.2007 - 06.2008
  • Conducted initial inspections and comprehensive inventory of U.S., Chinese, and Soviet weapon systems for 203rd Afghan Commando Kandak, ensuring operational readiness.
  • Developed curriculum for the Armorer Course and Small Arms Repairman Course.
  • Delivered Armorer Course and Small Arms Repairman Course while supervising instructors to enhance training effectiveness for 203rd Afghan Commando Kandak companies.
  • Oversaw logistics support for 3rd and 7th SFG(A) Operational Detachment Alpha teams, ensuring alignment with mission requirements.

Small Arms Repairman/Unit Armorer/SGT/E-5

Part Time: WVANG-2nd 19th SFG(A)
Kenova, WV
03.2004 - 02.2014
  • Ensured accountability for over 600 weapons systems across two companies, supporting mission effectiveness.
  • Maintained and repaired battalion's weapon systems, ensuring operational readiness.
  • Managed inventory and security for five armories, safeguarding valuable military resources.
  • Instructed live fire training exercises and corrective action procedures on all weapon systems.
  • Developed training curriculum slides and instructed courses on armory procedures, cataloging, repair/maintenance methods, and safety.
  • Conducted periodic training reviews to ensure all training materials were compliant to current US Army policy and procedures.
  • Coordinated transportation logistics for weapons across multiple locations.

Small Arms Repairman / Vehicle Main Gunner / Base Defense Operation Command deployment to Taji, Iraq

Part Time: WVANG-2nd 19th SFG(A)
  • Conducted over 30 supply convoys throughout country, delivering essential supplies to support Operating Special Forces Teams in mission readiness.
  • Maintained weapons within the Base Defense Operation Commands inventory.
  • Managed access control at Special Ops compound entrance, ensuring security for personnel and assets.
  • Conducted periodic perimeter checks around SOTF compound to maintain security and identify potential threats.

Operation Jump Start- State Armorer Rep. / Small Arms Repairman / Border Patrol Assistant in Las Cruces, NM

Part Time: WVANG-2nd 19th SFG(A)
Las Cruces, NM
  • Monitored observation posts during surveillance operations to assist U.S. Customs and Border Patrol Agents. to support U.S. Customs and Border Patrol Agents in surveillance operations
  • Managed accountability and oversight of 150+ M16s and M4A1s for the State of WV.

Small Arms Repairman / FLE-TAC in Bagram, Afghanistan

Part Time: WVANG-2nd 19th SFG(A)
Bagram
  • Insured operational readiness of all Special Operations Task Force (SOTF) weapons systems.
  • Conducted combat reconnaissance and re-supplied convoy operations to enhance mission success.
  • Participated in command staff protection detail to safeguard personnel and sensitive information.
  • Provided security for high-profile events by monitoring outer ring areas, ensuring safety and minimizing risks.

Bradley Fighting Vehicle Crew Member

U.S. Army- 1st 29th Infantry Battalion
Ft. Benning, GA
02.2001 - 02.2004
  • Maintained assigned Bradley Fighting Vehicle, ensuring operational readiness as both driver and gunner.
  • Supported Mechanized Leaders Course, guiding trainees in task execution to uphold mission standards in the field.
  • Conducted training classes for basic trainees on drivers' responsibility, enhancing their preparedness for field operations.

Education

High School Diploma -

Huntington High School
Huntington, WV
06-2000

Skills

  • Field Service Representative (FSR) support
  • Software installation and maintenance
  • Training program development
  • Logistics information management
  • Computerized maintenance management system
  • Attention to detail
  • Cross functional coordination
  • Team leadership
  • CROWS instruction and troubleshooting
  • Weapons maintenance and quality control
  • AR compliance and reporting
  • Excel reporting and technical manuals
  • Technical manuals (TM)
  • Problem solving
  • Staff management
  • Personal Information

    • Title: Senior CROWS Training & Maintenance Manager | CROWS Trainer | Field Service Representative | Armament Maintenance Leader
    • Nationality: U.S. Citizen

    Certification

    • M153 CROWS FLMNET Course
    • GCSS-A Plant Maintenance
    • U.S. Army Basic Instructor Course
    • U.S. Army Small Arms & Towed Artillery Repairman School
    • Advanced Small Arms & Towed Artillery Correspondence Course
    • USASOC/TACOM RG-33 MRAP Driver/Gunner Course
    • Special Forces Tactical Combat Casualty Care
    • U.S. Army Warrior Leadership Course
    • U.S. Army Basic Airborne Course
    • U.S. Army Combative Instructor Course

    SECURITY CLEARANCE

    Active DoD Secret Clearance

    Timeline

    Senior CROWS Training Maintenance Manager

    Skybridge Tactical ALECS
    12.2022 - 09.2026

    Armament Technician Lead / Quality Control Inspector Armament

    Amentum APS-2
    10.2020 - 12.2022

    Technical Inspector Arms Room

    Vectrus K-BOSSS
    12.2019 - 10.2020

    Small Arms & Towed Artillery Repairman

    Vectrus K-BOSSS
    03.2018 - 12.2019

    SOF Maintenance Support Team Member

    Lockheed Martin SOF-MST
    12.2017 - 03.2018

    Quality Control Technical Inspector Weapons

    AECOM URS / GSS
    04.2017 - 12.2017

    Armament Mechanic (Gunsmith II)

    Vectrus
    09.2016 - 04.2017

    RPAT Operations Lead Transportation Section (TRANS CELL)

    AECOM AC FIRST / GSS
    03.2015 - 09.2016

    RPAT Lead Property Accountability

    AECOM AC FIRST / GSS
    10.2014 - 03.2015

    Retrograde Property Assistance Team (RPAT) Property Accountability Specialist (PAS)

    AECOM AC FIRST / GSS
    06.2013 - 10.2014

    Small Arms Repairman

    Camber Corporation TACOM SARET
    07.2008 - 05.2013

    Contracted Lead Armorer Mentor

    AISC
    12.2007 - 06.2008

    Small Arms Repairman/Unit Armorer/SGT/E-5

    Part Time: WVANG-2nd 19th SFG(A)
    03.2004 - 02.2014

    Bradley Fighting Vehicle Crew Member

    U.S. Army- 1st 29th Infantry Battalion
    02.2001 - 02.2004

    Small Arms Repairman / Vehicle Main Gunner / Base Defense Operation Command deployment to Taji, Iraq

    Part Time: WVANG-2nd 19th SFG(A)

    Operation Jump Start- State Armorer Rep. / Small Arms Repairman / Border Patrol Assistant in Las Cruces, NM

    Part Time: WVANG-2nd 19th SFG(A)

    Small Arms Repairman / FLE-TAC in Bagram, Afghanistan

    Part Time: WVANG-2nd 19th SFG(A)

    High School Diploma -

    Huntington High School
    NATHAN L. THOMPSON