Summary
Overview
Work History
Education
Skills
Awards
Certification
References
Timeline
Generic

Nathan Luangaphay

Clay

Summary

Disciplined worker who consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gym Staff Member

Central Rock Gym
09.2025 - Current
  • Assisted members with equipment usage and fitness inquiries to enhance overall gym experience.
  • Maintained cleanliness and organization of gym facilities to promote a welcoming environment.
  • Conducted regular inspections of facility to ensure safety for all Members.
  • Collaborated with team members to develop an engaging enviornment

Service Desk Student Staff

ITS Student Service Desk
08.2025 - Current
  • Managing tickets and guiding users to resolutions via calls
  • Ticket Documentation of user issues
  • Part-Time College Job

Non-Certified Dental Assistant

Quality Family Dental
01.2025 - Current
  • Sanitized Rooms
  • Assisted in patient preparation for dental examinations and procedures.
  • Sterilized dental instruments and maintained equipment functionality.
  • Supported dentists during procedures by providing necessary tools and materials efficiently.
  • Recorded patient histories, treatment plans, and progress notes accurately in electronic systems.
  • Part - Time (During school breaks)

Customer Service Associate

Walgreens
11.2023 - 09.2025
  • Handled cash transactions efficiently, promoting accuracy and minimizing discrepancies.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new associates on company policies, procedures, and customer service techniques.
  • Assisted in maintaining inventory levels, ensuring accurate product availability for customers.
  • Part - Time

Education

Bachelor of Science - Informatics Software Development, Machine Learning

University At Albany, SUNY
Albany, NY
05-2028

High School Diploma -

Cicero-North Syracuse High School
01.2024

Skills

  • Active Communicator
  • Team Collaborator
  • Organization
  • Leadership
  • Customer Service
  • Facility cleaning
  • Performance tracking
  • Fitness knowledge

Awards

University at Albany Merit Scholarship - $5k each undergraduate year, University at Albany - 2024 Fall Semester Dean’s List

Certification

  • Mandated Reporter License - 2/17/2025
  • CPR Certification - 2/17/2025 to 2/17/2027

References

Loren Wilcox

Vice General Manager 

Walgreens

Phone: (315) 699-0812


Kevin Mau-Fernandez

ITS Service Desk Specialist 

Phone: 718-514-5380

Email: kfernandez3@albany.edu


Timeline

Gym Staff Member

Central Rock Gym
09.2025 - Current

Service Desk Student Staff

ITS Student Service Desk
08.2025 - Current

Non-Certified Dental Assistant

Quality Family Dental
01.2025 - Current

Customer Service Associate

Walgreens
11.2023 - 09.2025

Bachelor of Science - Informatics Software Development, Machine Learning

University At Albany, SUNY

High School Diploma -

Cicero-North Syracuse High School

Similar Profiles

CREATE PROFILE