Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Mann

Endicott,NY

Summary

Driven professional with a proven track record in customer service and cash management, notably at Domino's Pizza. Excelled in complaint resolution and call management, enhancing customer satisfaction. Demonstrated adeptness in product knowledge and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Domino's Pizza
07.2022 - 07.2024
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Delivered prompt service to prioritize customer needs.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Coached new workers on store policies, pizza making, and dough preparation.

Cashier

Boy Scouts of America
08.2021 - 12.2021
  • Helped customers complete purchases, locate items.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Union Endicott High School
Endicott, NY
06.2021

Skills

  • Call Management
  • Complaint resolution
  • Report Generation
  • Product Knowledge
  • Customer Service

Timeline

Customer Service Representative

Domino's Pizza
07.2022 - 07.2024

Cashier

Boy Scouts of America
08.2021 - 12.2021

High School Diploma -

Union Endicott High School
Nathan Mann