Nathan Mathew
Natural Resources Library, NC State University Library
Raleigh,NC
1
Certification
4
years of professional experience
Detail-oriented library assistant with previous customer service experience supporting patrons, organizing inventory, and maintaining accurate records across physical and digital systems. Handles public computers, printers, and scanners, while using Sirsi and Alma to update databases, track materials, and keep operations organized with minimal errors. Taken rigorous courses at NC State developing information system expertise in Excel Pivot Tables and Solver, growing marketing skills, and understanding the legal and proper accounting and HR practices.
Work History
Library Assistant
8 Months- Managing library inventory, sorting electronics, and handling incoming/outgoing mail
- Assisted patrons in locating specific facts, books, or research materials through physical shelves and online databases
- Operating public computers, updating digital databases, and troubleshooting office machines like printers and copiers
- Organized, sorted, and indexed books and media using Dewey Decimal and Library of Congress classification systems to enhance accessibility
- Clarified library rules, responded to phone inquiries, and collaborated effectively with customers and staff
Server
3 Years 5 Months- Provided excellent customer service, managing concerns or questions, and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience that could build long-term return rates.
- Scooped ice cream, managed inventory, cleaned dishes, opened and closed the store efficiently, trained new employees.
- Demonstrated the ability to interact with customers, coworkers, and managers in a friendly and professional manner.
Production Assistant
1 Year 2 Months- Helped coordinate supply and ice cream transfers between stores to keep products available on time.
- Supported homemade ice cream production and assisted with development of new flavors.
- Joined brainstorming sessions with managers to share ideas for upcoming projects and marketing growth.
- Organized inventory and planned stock levels to support orderly storage and product availability.
Education
High School Diploma
Skills
Analytical thinking: Ability to convert raw data into trends and identifying possible future issues/profits
Technical Expertise: Managed printers
worked University library online services and checking in/out items
understanding Sirsi/Alma ILS
and troubleshooting computers
printers
and scanners
Issue resolution: Identifying problems before they happen
minimizing errors
and finding the source/alternatives and adapting to inevitable problems.
Excel proficiency: Strong knowledge on PivotTables
Linear Programming
and the Excel Solver tool. Efficient skills with shortcuts
and functions such as XLOOKUP
COUNTIF
and SUMIF.
Accomplishments
- Academic All Conference and captain of FVHS basketball/golf teams
- Key Club Volunteer for three years at FVHS
- All A's first semester at NC State
- Poole College of Management student at NC State
- Member of the Society of Entrepreneurs
Certification
Microsoft Excel, Adobe Photoshop, Adobe Illustrator, American Red Cross AED
Volunteer work
- Lonnie Poole GC, Ball Picker, Raleigh, NC, 2025-11, 2025-11, Volunteered with club golf at NC State by picking up golf balls on the range, Used ball pickers and placed balls in large buckets, Takes about 2 hours and then the balls go back into inventory to be cleaned and used again.
- Carter-Finley Stadium, Server, Raleigh, NC, 2023-08, 2023-12, Provided food and beverages to customers in the booth in a friendly manner., Collaborated with coworkers to make sure each section's needs were fulfilled, and operations ran smooth., Cleaned areas before, during, and after the football games., Followed superiors orders and carried them out in a efficient way.
- St. Bernadette Church, Food Drive Volunteer, Fuquay-Varina, NC, 2022-09, 2023-05, Prepared food with other volunteers and created separate piles of each., Organized the separate piles into one bag for each person in need, Managed subordinates and made sure each bag had the correct amount of food and items, along with collaborating for new ideas.
Timeline
Library Assistant
Natural Resources Library, NC State University Library
01.2026 - 09.2026Read More
Production Assistant
JT's Creamery
04.2025 - 06.2026Read More
Server
JT's Creamery
03.2023 - 08.2026Read More
Fuquay Varina High School
High School Diploma
Read More