NATHAN MCCOY
Grand Prairie
Summary
Proactive and results-driven professional with a proven track record of enhancing customer satisfaction and team collaboration at Dick's Sporting Goods. Excelled in problem-solving and time management, significantly improving team productivity. Skilled in customer service and adept at fostering positive relationships, ensuring memorable customer experiences.
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
7
7
years of professional experience
Work History
Salesperson
Frank Kent Cadillac
01.2025 - Current
- Delivered a premium car-buying experience by building trust with high-end clientele and tailoring solutions to meet their lifestyle and financial needs.
- Consistently exceeded monthly and quarterly sales goals through consultative selling, product expertise, and strong closing techniques.
- Conducted detailed vehicle demonstrations, trade-in evaluations, and financing presentations with a polished, professional approach.
- Built lasting customer relationships that generated referrals, repeat business, and enhanced dealership reputation.
- Leveraged CRM tools to track leads, manage follow-ups, and ensure seamless communication throughout the sales process.
Sales Associate
Clay Cooley Chevrolet
07.2021 - Current
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Assisted customers with product selection to ensure customer satisfaction.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product selection.
Team Lead
Dicks Sporting goods
07.2018 - 06.2021
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
- Coordinated with management to prioritize assignments based on current issues and business needs.
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
Education
High School Diploma -
Shawnee Mission North
05.2018
Exercise Science - Exercise Science
Ottawa University
Ottawa, KS05-2019
Skills
- Social media marketing
- Client engagement
- Retention strategies
- CRM proficiency
- Sales consultation
- Negotiation tactics
- Customer retention
- Sales closing
- Time management
- Follow-up communications
Accomplishments
Mark of Excellence 2yr in a row
Timeline
Salesperson
Frank Kent Cadillac
01.2025 - Current
Sales Associate
Clay Cooley Chevrolet
07.2021 - Current
Team Lead
Dicks Sporting goods
07.2018 - 06.2021
High School Diploma -
Shawnee Mission North
Exercise Science - Exercise Science
Ottawa University
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