Nathan Morallis

• Improved department efficiency by streamlining processes and implementing new organizational systems.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Collaborated with cross-functional teams to develop innovative solutions addressing complex business challenges.
• Championed the adoption of new technologies within the department, ensuring seamless integration with existing systems and processes.

• Trained and mentored new sales representatives
• Completed customer searches to generate new leads
• Used a consultative sales approach to understand and meet customer needs
• Increased revenue by implementing effective sales strategies in all aspects of the sales cycle process from prospecting leads through close
• Utilized effective communication and active listening skills to create client rapport to grow profitability
• Communicated with customers to understand needs and recommend appropriate solutions
• Evaluated all departments to identify strengths and weaknesses in operations and service
• Accounted for all inventory and ordered new stock

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Created an Excel database and sales dashboard for tracking sales process metrics

● Increased the number of sales by 20% resulting in a increase in annual revenue

● Directly Impacted customer experience by delivering excellent service

● Follow up with clients and build clientele using excel spreadsheets

● Assisted in creating a full time dedicated sales to benefit sales employees

• Most of the wireless consultants work in the retail department
• Primary duties include being updated on the latest technology, for sales quotas, and interacting with customers
• Organize and oversee the store and conduct inventory
• Inventory is done occasionally to count the products and record them
• This will keep the shelves of the store stocked with enough products to meet customer demand
• Meet customer needs
• Be able to critical think and access differentiates within possible problem solving

• Help customers make use for their needs
• Organized consumer interest by fitting their needs
• Assisting customer desired Interest
• Created a new customer database by entering customer information into a database
• Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
• Developed and trained 4 new customer service representatives on the proper handling of customer inquiries

• Identifying Prospective Customers
• Developing Accounts with Clients
• Advising Customers on Product Benefits
• Negotiating Terms of Sales
• Following Up with Clients

• Use tools to make or repair parts and products
• Interpret technical documents, such as diagrams, schematics, blueprints, or other verbal or written instructions
• Work with other members of the line or group in order to assemble products
• Interpret technical documents, such as diagrams, schematics, blueprints, or other verbal or written instructions.
• Ability to use reason to solve problems as they arise.
• Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
• Assemble, line, and pad cartons, crates, and containers, using hand tools.

• Built relationships with customers to encourage repeat business.
• Trained and mentored new sales representatives.
• Completed customer searches to generate new leads.
• Used a consultative sales approach to understand and meet customer needs.
• Increased revenue by implementing effective sales strategies in all aspects of the sales cycle process from prospecting leads through close.
• Utilized effective communication and active listening skills to create client rapport to grow profitability.
• Evaluated all departments to identify strengths and weaknesses in operations and service.
• Accounted for all inventory and ordered new stock.