Nathan Noguera
Modesto,CA
Summary
Dedicated leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Patient Success Manager
Total Health Dental Care
06.2023 - Current
- Lead a department dedicated to the retention of patients; creating systems of improvement for the entire company of 14 dental offices.
Welcome Center Support Lead
02.2022 - 06.2023
- Created and developed an outsource team of 14 individuals to assist in the administration tasks of a dental company.
Lead Behavior Technician
Kadiant LLC.
03.2021 - 02.2022
- Train new staff in fundamental skills in Applied Behavior Analysis
- Network with supervisors, staff, parents, and other team members for the benefit of the client.
Senior Behavior Technician
Kadiant LLC.
03.2019 - 03.2021
- Familiarize team members with new clients and coordinate client's therapy progress in programming.
Behavior Interventionist
Central Valley Autism Project
03.2018 - 03.2019
Education
Bachelor of Science - Psychology
California State University Stanislaus
Turlock, CAHigh School Diploma -
James C. Enochs High School
Skills
- Works well under pressure and manages time efficiently
- Excels in team-based working environments
- People skills (Public speaking and communication)
- Computer literacy and writing
- Can handle criticism/feedback
- Math efficient (Data collecting, statistics, etc)
- Customer Retention
- Research and Due Diligence
- Report Analysis
- Customer Advocacy
- Records Management
- Business Development
- Customer Service
- Proficient in OpenAI, Excel, other various software
- Strategic Communications
- Strategic Planning
References
- Eddie Rose, Marketing Director, Total Health Dental Care, (510) 9821-2136
- Chantal Chalfont, Regional Manager, Total Health Dental Care, (209) 497-1510
- Anthony Eshaya, Clinical Director, Kadiant LLC., (562) 315-6562
- Dr. Victor Luevano, CSUS Psychology Instructor, vluevano@csustan.edu
Timeline
Patient Success Manager
Total Health Dental Care
06.2023 - Current
Welcome Center Support Lead
02.2022 - 06.2023
Lead Behavior Technician
Kadiant LLC.
03.2021 - 02.2022
Senior Behavior Technician
Kadiant LLC.
03.2019 - 03.2021
Behavior Interventionist
Central Valley Autism Project
03.2018 - 03.2019
Bachelor of Science - Psychology
California State University Stanislaus
High School Diploma -
James C. Enochs High School
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