Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Nathan North

San Antonio,TX

Summary

Dynamic manager with proven success at Panera Bread, excelling in coaching and mentoring teams to enhance performance. Skilled in decision-making and inventory management, I nurture a collaborative environment that drives operational efficiency and customer satisfaction. Committed to maximizing my knowledge and making a difference for the community through my work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Panera Bread
04.2024 - 03.2025
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled costs to keep business operating within budget and increase profits.

Team Lead

Panera Bread
11.2023 - 04.2024
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated customer needs and feedback to drive product and service improvements.

Associate

Panera Bread
04.2023 - 11.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Associate of Science - Biology

Northwest Vista College
San Antonio, TX
06-2026

Skills

  • Coaching and mentoring
  • Decision-making
  • Task delegation
  • Work prioritization
  • Clear communication
  • Time management
  • Inventory management
  • Listening
  • Quick on feet

Affiliations

  • Northwest Vista Plus+ STEM Intern

Certification

  • PT - Phlebotomy Technician

Timeline

Manager

Panera Bread
04.2024 - 03.2025

Team Lead

Panera Bread
11.2023 - 04.2024

Associate

Panera Bread
04.2023 - 11.2023

Associate of Science - Biology

Northwest Vista College
Nathan North