Nathan Nuttall
Long Beach,CA
Summary
Dynamic and results-oriented professional with a proven track record of enhancing operational efficiency and driving sales growth. Demonstrated excellence in team leadership, conflict resolution, and financial analysis, contributing to a positive workplace culture. Expertise in event planning and employee training ensures the delivery of exceptional customer service. Career ambitions focus on leveraging these skills to further elevate organizational success.
Overview
6
6
years of professional experience
Work History
Server
Poke Pola
Long Beach, CA
01.2023 - Current
- Adept at collaborating with staff to enhance the guest experience.
- Ensured seamless customer interactions with a focus on satisfaction.
- Enhanced dining experience through precise customer service and attention to detail.
Assistant Manager
Baskin Robbins Ice Cream
South Pasadena, CA
06.2021 - 10.2023
- Managed daily tasks successfully while providing superior service, and generating strong team dynamics.
- Skilled in staff training, inventory management, and maintaining a fast-paced, customer-focused environment.
- Proven ability to enhance efficiency, drive sales, and create a positive workplace culture.
- Passionate about delivering excellent service while ensuring smooth store operations.
Host
Black Cow Cafe
Montrose, CA
06.2019 - 02.2020
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Served as point-of-contact for resolving guest complaints or special requests.
- Helped service staff handle demand by distributing food and beverages.
Education
Bachelor of Science - Business Management
California State University, Long Beach
Long Beach, CA05-2025
Associate of Science - Business
Pasadena City College
Pasadena, CA12-2022
Skills
- Event Planning and Logistics
- Team Leadership and Collaboration
- Conflict resolution
- Customer service
- Financial analysis
- Employee training
Affiliations
- Event Coordinator Chair and Formal Planning Chair for Fraternity at CSULB. Organized and managed formal events, gatherings and trips for up to 600 attendees, overseeing logistics, budgeting, and vendor coordination. Led a team to plan, promote, and execute successful large-scale events.
- Camp Counselor at YMCA Camp on Catalina Island during summer for 3 years. Worked with other counselors and directors to ensure safety, teach skills, and build a community for the campers.
Timeline
Server
Poke Pola
01.2023 - Current
Assistant Manager
Baskin Robbins Ice Cream
06.2021 - 10.2023
Host
Black Cow Cafe
06.2019 - 02.2020
Bachelor of Science - Business Management
California State University, Long Beach
Associate of Science - Business
Pasadena City College
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