Nathan O'Hare
Cheyenne
Summary
Skilled Service Technician with expertise 6.7L Power Stroke diesel diagnostics and engine repair. Advanced from Apprentice Technician to Mainline Technician within six months due to strong technical performance. Proficient in electrical, drivability, suspension, and general mechanical repairs across Ford platforms, with additional knowledge of gasoline engine systems for versatile vehicle service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pro Elite Service Technician
Loveland Ford Lincoln Inc.
Loveland
03.2022 - Current
- Comprehensive Vehicle Repair: Perform high-level repairs on almost every Ford model, covering diesel engines, gasoline engines, chassis work, and high-voltage systems.
- Diagnostic Excellence: Utilize Ford FDRS and IDS systems to identify root causes; skilled in critical thinking and advanced electrical troubleshooting.
- Diesel Specialist: Experienced Technician for Diesel Engine Performance and Repair, managing complex mechanical and drivability issues.
- Technical Leadership: Mentored 'Asset' technicians; trained junior techs in quality control and complex diagnostic procedures.
- Documentation & Compliance: Authored detailed service stories to enhance customer communication and achieve 100% warranty claim approval.
- Rapid Advancement: Advanced through dealership apprenticeship program to Mainline Technician status in 6 months, demonstrating high productivity and technical aptitude.
Education
High School Diploma -
Triumph High School
Cheyenne, WY05-2021
Skills
- Technical communication
- Shop Efficiency
- Problem solving
- Root Cause Analysis
- Time Management
- Adaptability
- Customer service
- Critical Thinking
Certification
- High Voltage Systems - 43
- Diesel Engine Repair - 52
- Diesel Engine Performance - 51
- Electronics Systems - 39
- Electrical Systems - 34
- Brakes - 38
- Automatic Transmission - 37
- Manual Transmission and Driveline - 36
- Climate Control - 35
- Gasoline Engine Repair - 32
- Steering and Suspension - 33
- Field Service Actions - 10
- Quick Lane Master 1
- Quick Lane Master 2
- Quick Lane Master 3
- Note: All classroom requirements for Master and Senior Master status are complete; pending final year of tenure requirement.
Timeline
Pro Elite Service Technician
Loveland Ford Lincoln Inc.
03.2022 - Current
High School Diploma -
Triumph High School