Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Nathan Paskett

Riverton,UT

Summary

Accomplished Loan Recovery Specialist with a proven track record at Zions Bancorporation, adept in settlement negotiation and enhancing customer trust. Expert in skip tracing and legal compliance, I successfully designed repayment strategies, boosting recovery rates. My strategic approach and effective communication skills led to significant improvements in debt resolution processes.

Overview

23
23
years of professional experience

Work History

Loan Recovery Specialist

Zions Bancorporation
Midvale, UT
06.2016 - Current
  • Created and executed repayment strategies for clients with charged-off debts.
  • Conducted financial reviews to assess debtor ability to pay outstanding debts.
  • Managed a high volume of accounts, prioritizing tasks to meet recovery targets.
  • Maintained accurate records of all collection activities including contact attempts, conversations and payment arrangements made.
  • Completed skip tracing to locate individuals responsible for past due balances.
  • Designed and executed recovery strategies tailored to specific types of debt and debtor profiles.
  • Located and validated customer assets.
  • Drafted legal requests for non-responsive debtors to initiate recovery processes.
  • Maintained documentation to ensure compliance with regulatory standards.
  • Rebuilt customer trust, improving the bank's image.
  • Facilitated negotiations between customers, debt consolidation agencies, and legal representatives for settlement agreements.

Sr Loan Collector

Zions Bancorporation
Midvale, UT
01.2002 - 06.2016
  • Documented all debtor interactions accurately for compliance and follow-up.
  • Managed high-volume call lists to contact debtors and secure payments.
  • Updated collection databases and systems with payment arrangements and notes.
  • Accepted and processed customer payments and applied toward account balances.
  • Performed skip tracing to acquire current customer details.

Education

Some College (No Degree) -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Settlement negotiation
  • Skip tracing
  • Debt negotiation
  • Documentation
  • Legal compliance
  • Repayment plan development
  • Payment processing
  • Collection techniques

Accomplishments

  • 2004 Zions Bank Collections Department Employee of the Year
  • Eagle Scout
  • 2 Year Church Service

Languages

Spanish
Professional

Timeline

Loan Recovery Specialist

Zions Bancorporation
06.2016 - Current

Sr Loan Collector

Zions Bancorporation
01.2002 - 06.2016

Some College (No Degree) -

Salt Lake Community College

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