Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Paulk

Sandy,UT

Summary

Proven leader and innovative problem-solver, I excelled at Gtautomotive by surpassing sales goals and enhancing customer relationships. Leveraging expertise in Mechanical Systems and exceptional verbal communication, I spearheaded team development and performance, achieving significant business growth. My approach combines strategic sales techniques with a focus on staff development and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Sales Manager

Gtautomotive
07.2018 - 07.2022
  • Attended industry events to explain sales opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Mechanic/Technical Sales Advisor

Gtautomotive
07.2022 - 07.2024
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Built relationships with customers and community to establish long-term business growth.

Tire and Lube Express Technician

Gtautomotive
07.2011 - 07.2018


  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Defined clear targets and objectives and communicated to other team members.

Education

Associate of Science - Automotive Mechanics

Salt Lake Community College
Salt Lake City, UT
06.2012

Skills

  • Work Order Management
  • Mechanical Systems
  • Inventory Management
  • Customer Relationship Management (CRM)
  • Recordkeeping
  • Performance Management
  • Expense Tracking
  • Staff Development
  • Product Management
  • Complex Problem-Solving
  • Sales Techniques
  • Expectation setting
  • Verbal and written communication
  • Time Management

Timeline

Mechanic/Technical Sales Advisor

Gtautomotive
07.2022 - 07.2024

Sales Manager

Gtautomotive
07.2018 - 07.2022

Tire and Lube Express Technician

Gtautomotive
07.2011 - 07.2018

Associate of Science - Automotive Mechanics

Salt Lake Community College

Similar Profiles

CREATE PROFILE
Nathan Paulk