Dynamic leader with a distinguished work history at Woodland Hills Wahoos Swim Team, excelling in team management and strategic planning. Expert in developing athletic training plans and fostering community engagement. Achieved program growth through innovative training methods and motivational skills. Skilled in customer service and multitasking, ensuring both team and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber Eats
Houston, TX
09.2024 - Current
Updated profile information regularly including availability status and vehicle details.
Monitored traffic conditions in order to plan the most efficient route for each passenger.
Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
Followed safety rules to keep clean driving record with no accidents or incidents.
Notified customers of delays to decrease calls to support.
Achieved consistently high customer scores due to exceptional service.
Monitored vehicle maintenance, scheduling regular service to prevent breakdowns.
Upheld a professional demeanor and appearance, reinforcing the company's brand standards.
Head Coach
Woodland Hills Wahoos Swim Team
Kingwood, TX
04.2019 - 06.2024
I have been head coach of this team for two seasons and assistant coach for two seasons before that
Assessed player abilities and assigned positions according to individual strengths.
Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
Designed and implemented comprehensive training programs tailored to team's strengths and weaknesses.
Facilitated community service initiatives and team-building activities to promote sportsmanship.
Ensured compliance with all league, association, and school rules and regulations.
Developed exercise regimens targeting individual athlete needs.
Served as a mentor for student-athletes on the team by providing guidance in academics, athletics, and personal development.
Managed staff of assistant coaches to ensure proper coaching techniques were being used during practices and games.
Flexible Utility Restaurant Worker
Fuddruckers
Kingwood, TX
02.2020 - 06.2021
Provided customer service to clients in a variety of settings.
Demonstrated effective communication skills when interacting with customers and colleagues.
Participated in weekly meetings to discuss challenges and successes.
Managed multiple tasks simultaneously while meeting tight deadlines.
Recognized individual contributions by members of the Flex Team during monthly meetings.
Resolved conflicts between employees regarding flexible work arrangements.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Fulfilled orders quickly to accomplish challenging daily objectives.
Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Kingwood Park High School
Kingwood, TX
01.2018
Skills
Planning and running community events
Team management
Player evaluation
Motivational skills
Strategic planning
Safety awareness
Instruction and Development coordinator
Working under pressure
Teaching
Management
Customer service
Multitasking
Athletic training plan development
Skill building
Training exercises
Special events planning
Meet organization
Computer technical experience
Certification
First Aid Certified
Affiliations
I am a dedicated musician and have been playing guitar for well over a decade now, and still practice daily