Nathan Ramkissoon
Queens,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
SUBWAY®Restaurants
09.2022 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed transactions accurately, maintaining cash register integrity and compliance with company policies.
- Assisted in training new staff on menu items, customer engagement strategies, and operational procedures.
- Collaborated with team members to enhance workflow processes and improve overall service delivery.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer balancing to ensure accuracy and accountability.
Mechanic
BM Soat
01.2020 - 10.2021
- Diagnosed and repaired vehicle issues, ensuring optimal performance and safety.
- Utilized diagnostic tools to assess mechanical problems accurately.
- Maintained organized work environment to enhance productivity and safety standards.
- Communicated effectively with customers regarding repair needs and service recommendations.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
Education
Automotive Engineering
Lincoln Technical Institute
Queens, NY06-2028
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Payment processing
Timeline
Customer Service Representative
SUBWAY®Restaurants
09.2022 - Current
Mechanic
BM Soat
01.2020 - 10.2021
Automotive Engineering
Lincoln Technical Institute
High School Diploma -
Richmond Hill High School