Nathan Rodriguez
Kissimmee,FL
Summary
Dynamic professional with proven expertise in customer engagement and time management, honed at Publix and Behavioral Mind Wellness. Excelled in enhancing customer satisfaction and streamlining front-end operations, demonstrating exceptional problem-solving and teamwork skills. Achieved notable improvements in service efficiency and customer rapport, showcasing a commitment to excellence and a positive work ethic.
Overview
1
1
year of professional experience
Work History
Front Service Clerk
Publix
03.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Front Desk Assistant
Behavioral Mind Wellness
06.2023 - 02.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Education
Bachelor of Science - Biomedical Science
University of Central Florida
Orlando, FL05-2028
High School Diploma -
Neocity Academy
Kissimmee, FL05-2024
Skills
- Customer engagement
- Time management
- Store cleaning
- Problem-solving skills
- Listening skills
- Administrative skills
- Hospitality services
- Conflict management
- Store maintenance
- Teamwork
Timeline
Front Service Clerk
Publix
03.2024 - 08.2024
Front Desk Assistant
Behavioral Mind Wellness
06.2023 - 02.2024
Bachelor of Science - Biomedical Science
University of Central Florida
High School Diploma -
Neocity Academy
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