Nathan Rosario
Fort Lauderdale,FL
Summary
Expert in process analysis and system optimization, driving efficiency improvements for teams and clients. Proven ability to foster strong relationships that enhance collaboration and project outcomes. Committed to delivering measurable results through strategic teamwork and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Administrator
10X Health System
Miami, United States
12.2024 - Current
- Designed and implemented advanced Excel reports to enhance strategic decision-making and optimize clinical department performance.
- Established daily reporting structures to support clinical operations.
- Developed and executed patient engagement strategies.
- Served as product lead for scheduling software (Calendly).
- Partnered with technology teams to integrate company-wide scheduling solutions for patient appointments.
- Created and maintained Salesforce reports to monitor appointment and scheduling coordinator metrics.
- Oversaw all clinical appointment reporting as the primary stakeholder, leveraging Salesforce and EHR data to deliver quarterly and annual performance metrics, including provider utilization, scheduling team efficiency, and patient engagement per appointment.
Business Process Specialist
10X Health System
Miami, United States
09.2023 - 12.2024
- Trained team members on best practices for process adherence and continuous improvement.
- Conducted regular audits to ensure compliance with internal standards.
- Supported system integration initiatives, aligning them with operational goals.
- Performed root cause analysis to identify issues impacting process performance.
Front Office Coordinator
10X Health System
Miami, United States
01.2023 - 09.2023
- Streamlined front desk operations to create a welcoming environment for patients and visitors.
- Processed forms and maintained accurate records, facilitating smooth patient information flow.
- Trained new front office staff on operational procedures and customer service standards.
- Managed office supply inventory, ordering materials to support daily operations.
- Resolved patient inquiries and concerns promptly, improving service experience overall.
Administrative Assistant
Nova Southeastern University
05.2022 - 01.2023
- Provides administrative and student support by responding to inquiries, resolving routine issues, and ensuring compliance with university policies.
- Manages document preparation, data entry, scheduling, and travel coordination, while maintaining accurate records using NSU systems.
- Processes expenses in Ariba, supports accreditation efforts through data collection and report generation, and assists faculty with book orders and teaching materials.
- Coordinates exams, facilitates scholarship processing, and serves as a liaison between students, faculty, and departments.
- Supports new student orientation, advises on academic matters, and assists with the degree conferral process and other special projects as needed.
Administrative Assistant
Integrated Group
Fort Lauderdale, United States
02.2021 - 05.2022
- Manages database upkeep and maintains organized records while handling confidential and time-sensitive information.
- Serves as a primary point of contact by answering phones and communicating with owners, residents, and vendors.
- Oversees vendor compliance by obtaining insurance and managing contracts.
- Creates and updates company documentation, correspondence, newsletters, and weekly performance reports.
- Schedules moves and deliveries, inputs bills and credits, pays invoices, and generates financial reports using QuickBooks.
- Trains new staff and supports senior management with administrative and personal tasks, ensuring efficiency and professionalism in all operations.
Mentor
Firewall Center
Miami-Fort Lauderdale Area
08.2020 - 07.2021
- Assigned a specific group of students for the entire school year. Mentors check their grades, provide tutoring on specific subject areas, etc.
- Build a close relationship with a group of students, model positive behaviors, and tutor and help with homework.
Tech and Production Manager
Living Water Community Church
Bolingbrook, Illinois
09.2018 - 05.2020
- Oversees the integration and operation of video, lighting, and sound systems to ensure high-quality production experiences.
- Provides training on best practices, troubleshooting, and routine maintenance for all technical equipment.
- Manages the design, procurement, and testing of production systems, including tracking projector lamp hours and performing preventative maintenance.
- Serves as the primary contact for technical needs across events, rentals, and group meetings, coordinating with vendors for repairs and support.
- Maintains documentation, equipment lists, diagrams, and checklists, while also assisting with software installation and computer formatting.
- Leads team trainings and ensures seamless execution of Sunday worship services and other events.
Fundraising Department Manager
The Buona Companies
Berwyn, IL
05.2017 - 09.2018
- Manages and nurtures business relationships while prospecting new opportunities to grow community engagement and fundraising efforts across 23 Buona locations.
- Oversees all aspects of fundraising and school lunch programs, including event setup, follow-up, customer feedback resolution, and accurate record-keeping.
- Coordinates with district managers and store teams to ensure seamless communication, timely deliveries, and billing accuracy.
- Develops promotional offers to boost participation, maintains updated program materials, and provides detailed weekly reports to leadership.
- Reviews donation requests, attends strategic meetings, and occasionally works fundraisers to ensure procedure compliance and team training.
- Also maintains the policy and procedure manual to support consistent operations.
Education
Bachelor of Applied Science - BAS - In Supervision And Management
Broward College
Davie, FL08.2027
Associate of Science - AS - Business Administration, Management and Operations
Broward College
Davie, FLHigh School Diploma -
Hinsdale South High School
Darien, ILSkills
- Business analytics
- Reporting and analysis
- Data analysis
- Microsoft Excel
- Staff training
Certification
QuickBooks Certification
References
References available upon request.
Timeline
Operations Administrator
10X Health System
12.2024 - Current
Business Process Specialist
10X Health System
09.2023 - 12.2024
Front Office Coordinator
10X Health System
01.2023 - 09.2023
Administrative Assistant
Nova Southeastern University
05.2022 - 01.2023
Administrative Assistant
Integrated Group
02.2021 - 05.2022
Mentor
Firewall Center
08.2020 - 07.2021
Tech and Production Manager
Living Water Community Church
09.2018 - 05.2020
Fundraising Department Manager
The Buona Companies
05.2017 - 09.2018
Bachelor of Applied Science - BAS - In Supervision And Management
Broward College
Associate of Science - AS - Business Administration, Management and Operations
Broward College
High School Diploma -
Hinsdale South High School