Seeking a challenging role where I can leverage my organizational skills, management experience, and commitment to excellence to contribute positively to an organization's success.
Overview
6
6
years of professional experience
Work History
Print and Fulfillment Tech 1
Blue Cross Blue Shield of Arizona
09.2022 - 11.2024
Prepared material mailings for distribution to BCBSAZ members
Batched and scanned medical, dental claims, appeals, grievances, and recoupment
Responded promptly to Outlook email request from other departments relating to their mailing needs
Adhered strictly to policies concerning to PHI when handling sensitive documents or materials
Performed data entry on various Excel sheets related to the processing of mail and maintenance of inventory
Maintained and organized claims by using a filing system
Collaborated with teammates to complete large projects
Lead team meetings for communicating any process changes and addressing team concerns or questions
Quality Control
IcoStore/MB Screen Print
05.2021 - 09.2022
Received daily shipments, counted, tracked, and stored them appropriately
Picked orders from inventory, ensuring accuracy and quality control
Managed shipping (FedEx/UPS), packed orders, and entered information into Starship
Operated pallet jack for merchandise in the warehouse
Demonstrated effective prioritization and problem-solving skills
Teacher
Hope Academy for Autism
12.2018 - 05.2021
Developed lesson plans for children on the spectrum from K to 8th grade
Integrated Reading, Writing, Math, and Life skills into the curriculum for comprehensive learning
Implemented a reward system to manage behaviors, fostering a calm learning environment
Maintained daily classroom cleanliness, classroom management, and overall atmosphere
Ensured up-to-date student school records
Managed and reported classroom quarterly budget
Education
High School Diploma -
Coronado High School
Scottsdale, Arizona
05.2016
Skills
Microsoft Excel
Data Entry
Multitasking
Problem Solving
Relationship building
Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Print and Fulfillment Tech 1
Blue Cross Blue Shield of Arizona
09.2022 - 11.2024
Quality Control
IcoStore/MB Screen Print
05.2021 - 09.2022
Teacher
Hope Academy for Autism
12.2018 - 05.2021
High School Diploma -
Coronado High School
Similar Profiles
Tong RuanTong Ruan
Customer Care Advocate at Blue Cross Blue Shield of ArizonaCustomer Care Advocate at Blue Cross Blue Shield of Arizona