Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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Nathan Saelim

Summary

Results-driven Unit Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive team dynamics. Committed to fostering an environment that promotes growth and continuous improvement.

Overview

13
13
years of professional experience

Work History

Unit Manager

Capital One
05.2025 - Current
  • Led team in optimizing operational processes and enhancing workflow efficiency.
  • Managed project timelines and coordinated resources for successful initiative execution.
  • Responsible for key KPIs for timelines and operator/leader evaluations.
  • Worked with operations manager to ensure workflow is running smoothly and escalate to them if not.
  • Wrote standard work processes to mitigate possible business risks.
  • Analyzed performance metrics to identify areas for improvement and implement solutions.
  • Ensured that the unit was compliant with safety standards and protocols set by the organization.
  • Worked with production leader to cross train existing and new hires.
  • Managed scheduling and time keeping each week.

Processing Services Section Leader

Discover Financial Services
03.2023 - 04.2025
  • -Helped leadership with daily and weekly production goals.
  • -Coached operators on defects and on how to avoid costly mistakes.
  • -Closing days making sure all pieces are accounted for, and SLA is met while maintaining high quality.
  • -Manage workflow based on real time issues and/or priorities.

Production Operator

Discover Financial Services
03.2020 - 03.2023
  • - Produced on MX and PCS machines meeting company goals daily.
  • - Quality check work coming off of machines. Thousands of cards daily.
  • - Picked, embossed, and packaged credit cards to meet daily and monthly deadlines.
  • - Experience on Xerox machines that print carriers for which the cards are attached for mailing.
  • - Balancing vault at end of shift to ensure all inventory is accounted for.
  • - Usage on excel to make quality control paperwork in order to account for outsorts coming off of PCS machines.
  • - Learned Syntera software on MX machines.
  • - Used an application known as Ricoh for Xerox printing.

Warehouse Lead/Receiver

Ellett Brothers
05.2013 - 05.2019
  • Led a team of 8 employees
  • Managed all orders to ship out before the daily deadline.
  • Pick, pack and shipped orders out in a timely manner
  • Operated forklift to load and unload freight efficiently at warehouse.
  • Planned work schedules and approved employee time off to ensure adequate staffing
  • Ensured all new inventory was accounted for and inputted accurately into the Manhattan scale system
  • Maintained inventory in stock by collecting transactions accurately; print requests on a daily basis
  • Cycle counted over 1,000 UPCs every 3 months to ensure correct inventory amount
  • Use AS400 to ensure work order is accurately accounted for and proofread that is up to quality standard
  • Use AS400 to ensure work order is accurately accounted for and proofread that is up to quality standard
  • Leading distributor of shooting and hunting products, provides customized solutions and product offerings that are specifically designed to increase the growth and profitability of independent retail businesses

Education

High school diploma -

Taylorsville High School
Taylorsville, UT

Skills

  • Edit work orders to ensure customer satisfaction on a high rate
  • Quality control
  • Inventory management
  • Knowledge of Electronic Document Management Systems
  • AS 400 and Manhattan
  • Knowledge of Xerox, MX Datacard, Bell and Howell inserters, Bowe Systec inserters
  • Experience with Microsoft Office
  • Typing efficiency
  • Detail-oriented observance
  • Effective communication skills
  • Team leadership
  • Teamwork and collaboration
  • Adaptability

ADDITIONAL INFORMATION

  • United Way: Volunteered and help pick up disposable waste around middle schools
  • Side Hustle: Learned how to build a gazebo, install a garage, and bathrooms on different properties around the neighborhood

Timeline

Unit Manager

Capital One
05.2025 - Current

Processing Services Section Leader

Discover Financial Services
03.2023 - 04.2025

Production Operator

Discover Financial Services
03.2020 - 03.2023

Warehouse Lead/Receiver

Ellett Brothers
05.2013 - 05.2019

High school diploma -

Taylorsville High School
Nathan Saelim