Student at Full Sail University in the Sports Marketing program, expected to graduate in October 2025 with a Bachelor's Degree. Foundational knowledge in many different forms of marketing including video creation, audio editing, photography, and people skills. Demonstrates strong teamwork, problem-solving, and time-management skills. Able to work in a team with others to complete a short or long-term goal, while being able to focus on more than one task at a time. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Lead Utility Worker
Sodexo USA
Bethlehem, PA
04.2023 - Current
Enhanced team productivity by streamlining processes and implementing efficient work schedules.
Completed projects within deadlines by effectively allocating resources and prioritizing tasks.
Addressed employee concerns promptly, maintaining a positive work atmosphere conducive to productivity.
Ensured regulatory compliance through strict adherence to industry guidelines, minimizing risk of penalties or sanctions.
Implemented best practices in utility services delivery, staying ahead of industry standards for quality service provision.
Dining Services Aide
Country Meadows Retirement Communities
Bethlehem, PA
02.2021 - 02.2023
Maintained a clean and organized dining area for an enjoyable guest experience.
Ensured dietary restrictions were accommodated for, creating tailored meal options for guests as needed.
Managed inventory and restocked supplies, maintaining optimal levels of necessary items.
Enhanced dining experience by providing attentive and friendly service to guests.
Assisted in menu planning alongside the culinary team, contributing insights from guest feedback and preferences.
Education
Bachelor - Sports Marketing
Full Sail University
Winter Park, FL
10-2025
High School Diploma -
Freedom High School
Bethlehem, PA
06-2019
Skills
Proficient in video editing (Adobe Premiere Pro, iMovie)
Advanced in audio editing (FL Studio, Waveform Pro, Garageband)
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief
C0-Founder/Research & Development Lead at Nyansaa Group Of Companies, Green Energy, Waste Management, and RecyclingC0-Founder/Research & Development Lead at Nyansaa Group Of Companies, Green Energy, Waste Management, and Recycling