Confident individual with strong communication, teamwork, and problem-solving strengths. Brings reliability, initiative, and positivity to new challenges. Eager to support team goals and contribute to workplace success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Maximus
London, KY
10.2024 - 02.2025
Assisted customers in resolving inquiries and issues efficiently.
Utilized customer relationship management software to document interactions accurately.
Provided product information and support to enhance customer satisfaction.
Adapted quickly to changes in procedures and systems, ensuring seamless service delivery.
Lead Sales Associate
Dollar General
London, KY
04.2024 - 10.2024
Assisted customers in locating products and providing recommendations to enhance shopping experience.
Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
Operated cash register efficiently, processing transactions and handling customer inquiries with professionalism.
Trained new associates on store policies, operational procedures, and customer service standards to ensure consistency.
Inventory Specialist
WIS
London, KY
03.2023 - 09.2023
Trained new staff on inventory procedures and best practices for accuracy.
Supported audits by providing detailed documentation of inventory transactions.
Completed physical inventory counts each month.
Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.