Nathan Smith
Justin,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Dispatcher/driver
Midlothian Independent School District
07.2023 - Current
- Communicated with drivers and personnel to coordinate timely, and safe delivery of staff and students.
- Directed dispatching, routing, and tracking of 100 fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Clerk
CTDI - Communications Test Design
08.2022 - 05.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Trainer/driver
Goldstar Transit
06.2019 - 08.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Monitored participant workflow and behaviors throughout training process.
Assistant General Manager
Carter Enterprises
06.2014 - 01.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
Education
High School Diploma -
Groesbeck High School
Groesbeck, TX06.2016
Skills
- Microsoft Dynamics
- Training New Hires
- Scheduling Software
- Service Planning
- Critical Thinking
- Time Management
- Calendar and Scheduling Software
- Schedule Coordination
- Microsoft Windows
Timeline
Dispatcher/driver
Midlothian Independent School District
07.2023 - Current
Clerk
CTDI - Communications Test Design
08.2022 - 05.2023
Trainer/driver
Goldstar Transit
06.2019 - 08.2022
Assistant General Manager
Carter Enterprises
06.2014 - 01.2019
High School Diploma -
Groesbeck High School
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