Noah Campos
911 Emergency Dispatcher
Rio Rancho,NM
Summary
Well-qualified Emergency Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Dispatcher
Rio Rancho Police Department
2021.05 - Current
- Directed dispatching, routing and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Direct Care Employee
Morningstar Assisted Living
2021.02 - 2021.05
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
- Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Food Service Worker
Sandoval Regional Medical Center
2019.11 - 2021.01
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cooked batches of food according to standard recipes.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2016
Skills
- Personnel Monitoring
- Customer Request Management
- Work Order Preparations
- Traffic Monitoring
- Effective Communication
- Microsoft Dynamics
- Microsoft Office
- Email Software
- Resource Coordination
- Problem Assessment
- Instructing
- Computer-Aided Dispatching Auto Routing Software
Timeline
Dispatcher
Rio Rancho Police Department
2021.05 - Current
Direct Care Employee
Morningstar Assisted Living
2021.02 - 2021.05
Food Service Worker
Sandoval Regional Medical Center
2019.11 - 2021.01
High School Diploma -
Rio Rancho High School
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