Nathan Spessato
Odenton,MD
Summary
Dependable retail sales and customer service professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure an apprenticeship position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Odenton Hardware, Inc. Dba ACE
Odenton, MD
11.2019 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Parking Lot Attendant
Maryland Renaissance Festival
Annapolis, MD
08.2019 - 10.2022
- Directed patrons to designated parking spaces.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Kept parking lot usage orderly by enforcing parking regulations.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
- Responded to emergencies by directing traffic during emergency situations.
- Monitored parking space availability to direct customers to open spots quickly.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Removed safety hazards, soiled items, and trash from customer areas.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Education
High School Diploma -
Arundel High School
Gambrills, MD06.2023
Skills
- Customer Assistance
- Educational Opportunities
- Retail Sales
- Stocking and Receiving
- Store Opening and Closing
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Odenton Hardware, Inc. Dba ACE
11.2019 - Current
Parking Lot Attendant
Maryland Renaissance Festival
08.2019 - 10.2022
High School Diploma -
Arundel High School
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