Nathan Suter
Hanover,IN
Overview
11
11
years of professional experience
Work History
Mobile Team Lead
OSL Retail Services
Madison IN
07.2022 - Current
- Achieved and eclipsed sales goals constantly across multiple locations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed multiple doors with ever changing goal structures efficiently.
Mobile Expert
OSL Retail Services Inc
Madison, IN, USA
03.2022 - 07.2022
- Increased customer satisfaction by providing personalized mobile solutions and product recommendations.
- Contributed to a dynamic work environment by actively participating in team meetings and training sessions.
- Resolved customer issues professionally, ensuring timely escalation when necessary.
- Delivered exceptional customer service for positive client experiences and repeat business.
- Developed tailored marketing strategies to drive foot traffic during promotional events successfully.
- Maintained accurate sales records, enabling data-driven decisions for future growth opportunities.
- Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.
- Boosted accessory sales by showcasing complementary products alongside primary devices.
- Educated customers on device features, benefits, and proper usage for optimal results.
Production Associate
ResourceMFG
Madison, IN, USA
09.2020 - 12.2020
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
- Took on additional shifts during peak work periods to keep projects on schedule.
- After this I was a stay at home dad with my 2nd child.
Production Associate
Madison Precision Products
Madison, IN, USA
11.2018 - 08.2019
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- I left this job at the end of August to be a stay at home dad with my first child.
Production Associate
CENTURY TUBE
Madison, IN, USA
03.2018 - 08.2018
- Ran production line
- Checked quality of parts
- Used calipers and micrometers for measuring
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Worked effectively in fast-paced environments.
- Assisted with proposal development by conducting research, developing timelines, and crafting compelling narratives that showcased the team''s capabilities and expertise.
Powder mixer
Modroto
Madison, IN, USA
04.2017 - 10.2017
- Operated forklift
- Weighed and mixed pigment
- Supported quality control efforts by carefully documenting batch information for traceability purposes.
- Checked newly mixed products for safety, accuracy and regulatory adherence.
- Consistently met or exceeded production quotas while maintaining high-quality output standards.
- Reduced waste by optimizing ingredient measurements and maintaining accurate records.
- Safeguarded product integrity by adhering to established recipes and ensuring precise measurements of ingredients.
Production Associate
Arvin Sango, Inc
Madison, IN, USA
08.2014 - 04.2017
- KYT and QYT leader
- Updated production metrics and facilitate regular team communication.
- Developed training programs for new employees, enhancing skill sets and performance.
- Enhanced product quality by closely monitoring production processes and implementing corrective actions as needed.
- Reduced production downtime through effective scheduling, maintenance planning, and resource allocation.
- Reduced machine downtime, implementing regular maintenance schedules.
- Enhanced production efficiency by streamlining assembly line processes.
Education
High school diploma -
Madison Consolidated High School
Madison, IN01.2013
Skills
- Retail sales
- Leadership
- Inventory management
- Sales administration
- Quality inspection
- Training & development
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Relationship building
- Trend tracking
Timeline
Mobile Team Lead
OSL Retail Services
07.2022 - Current
Mobile Expert
OSL Retail Services Inc
03.2022 - 07.2022
Production Associate
ResourceMFG
09.2020 - 12.2020
Production Associate
Madison Precision Products
11.2018 - 08.2019
Production Associate
CENTURY TUBE
03.2018 - 08.2018
Powder mixer
Modroto
04.2017 - 10.2017
Production Associate
Arvin Sango, Inc
08.2014 - 04.2017
High school diploma -
Madison Consolidated High School