Summary
Overview
Work History
Education
Skills
Appreciation
Timeline
Generic

Nathan Taylor

Raeford,North Carolina

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive working environment

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
Raeford, North Carolina
06.2024 - Current
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Mentored junior team members and managed employee relationships.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Identified opportunities for improvement in operational processes.
  • Operated equipment such as scanners and scales to process transactions accurately.

All Around Employee

McDonald's
Atlanta, GA
08.2023 - 05.2024
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.

Ice Cream Maker

Dairy Queen Grill & Chill
Atlanta, GA
05.2021 - 10.2022
  • Filled processing containers, including kettles, pressure cookers and vats with various ingredients in preparation for mixing.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Monitored temperatures to ensure optimal freezing conditions during production.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Adhered to company safety policies and procedures regarding proper food safety and sanitation.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.

Education

High School Diploma -

Dacula HighSchool
Dacula, GA
05-2024

Skills

  • Strong empathy
  • Cross selling proficiency
  • Stress tolerance
  • Guest relations
  • Good communication
  • Complaint handling

Appreciation

  • 2/3 of the jobs I have worked in voiced that they appreciated my hard work and ability to get the task done.

Timeline

Guest Advocate

Target
06.2024 - Current

All Around Employee

McDonald's
08.2023 - 05.2024

Ice Cream Maker

Dairy Queen Grill & Chill
05.2021 - 10.2022

High School Diploma -

Dacula HighSchool

Similar Profiles

CREATE PROFILE
Nathan Taylor