Nathan Thomas

● Conducted onboarding to in-path training for 500+ associates, including participants at the managerial level, leading to 99.63% onboarding compliance
● Coach and develop Learning Trainers and Learning Ambassadors on standard work execution, resulting in an average of 96.31% training compliance across all shifts
● Improved Global Trailer Dock and Release (GTDR) compliance by 38% by ensuring all trained associates receive Trailer Defect Workflow training

• Facilitated onboarding and hands-on training for new associates, ensuring adherence to Amazon's safety, quality, and productivity standards.
• Delivered clear, engaging instruction on standard operating procedures (SOPs) and warehouse technology to improve team performance and accuracy.
• Provided ongoing coaching and mentorship, reinforcing best practices and fostering a positive learning environment on the floor.
• Collaborated with operations and area managers to identify training needs and implement process improvements that enhanced workflow efficiency.
• Monitored associate progress and maintained detailed training records to ensure compliance with internal and OSHA safety requirements.

• Improved workflow processes, introducing a streamlined system that reduces processing time by 70% and improves overall team efficiency.
• Train new associates on best practices and operational standards, improving team performance and reducing training time for new hires.
• Communicate with management on various projects to support the team with getting heavy items put away more safely.
• Maintain a clean and organized warehouse environment by actively participating in daily cleaning routines and organizing inventory
• Proficient in utilizing advanced warehouse technology, including automated systems and software, to optimize workflows and increase efficiency in order fulfillment processes.