Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Thompson

Appleton,WI

Summary

Personable and dedicated Project Assistant successful at delivering vital clerical support. Adept at learning new tasks easily. Completes assignments quickly and accurately. Diligent in communicating proactively to convey project status.

Overview

5
5
years of professional experience

Work History

Customer Service Project Assistant

Menasha Packaging
03.2024 - Current
    • Temporary position through Kelly Services.
    • Scanning and uploading documents for storage in SAP.
    • Monitoring production spec change requests and placing holds on materials in SAP.
    • Processing mass obsolescence requests by running reports and analyzing data to find potentially obsolete materials.
    • Tracking tooling transfers to ensure that tools are being shipped and received in a timely manner.
    • Learning Fusion tasks to update pre-Fusion label numbers to LB numbers, and submitting tickets to Master Data to update SAP with the new numbers.
    • Assisted in the creation of 2 QRGs.
    • Other miscellaneous tasks as required to assist the Customer Service team.
    • Assisting the Pricing team during mass cost/price updates by creating customer price lists.
    • Assisting the Procurement team by requesting quotes from outsource partners and updating PIR records in SAP.

Delivery Driver

Domino's Pizza
02.2023 - 11.2023
  • Delivered food orders to customer's homes and businesses.
  • Prepared food for delivery by placing it in boxes and warmers.
  • Used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks.

Retail Sales Associate

Kohl's
11.2021 - 03.2022
  • Operated POS terminals and cash drawer balancing.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Processed transactions quickly, ensuring customer satisfaction and smooth checkout experience.
  • Handled Amazon returns quickly and efficiently.

Line Worker

Qdoba
04.2019 - 08.2019
  • Created custom made-to-order meals in a fast casual restaurant setting.
  • Assisted in food preparation.
  • Followed food safety practices and sanitation guidelines.
  • Cleaned and maintained work areas, equipment and utensils.

Education

High school -

Kimberly High School
Kimberly, WI
06.2022

Skills

  • Administrative Support
  • Customer Service
  • Microsoft Office 365
  • SAP
  • Team Support
  • Information Gathering
  • Spreadsheet development
  • Detail Oriented
  • Creative Thinking
  • Phone and Email Etiquette

Timeline

Customer Service Project Assistant

Menasha Packaging
03.2024 - Current

Delivery Driver

Domino's Pizza
02.2023 - 11.2023

Retail Sales Associate

Kohl's
11.2021 - 03.2022

Line Worker

Qdoba
04.2019 - 08.2019

High school -

Kimberly High School

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Nathan Thompson