Nathan Waddell
Pittsburgh,PA
Overview
7
7
years of professional experience
Work History
Business Relations
Better Business Bureau
Carnegie, PA, USA
10.2023 - Current
- Over the phone sales position; tasked with proactively making outbound calls from weekly distributed sales leads and reaching out to businesses that have inquired or requested information regarding the Better Business Bureau Accreditation Program
- Adhere to key performance indicators; such as minimum number of calls made daily, individual sales metrics, and data entry of businesses not listed in our database
Client Enrollment Specialist
Thriveworks
Remote
06.2022 - 09.2023
- National inbound call center assisting prospective clients with locating behavioral health clinicians that are accepting new patients in their region and scheduling the appointment
- KPI is determined by the conversion of incoming calls to set appointments
Inside Sales Consultant
Guardian Protection
Warrendale, PA, USA
10.2019 - 06.2022
- Inbound and Outbound tele-sales; quickly building rapport with potential customers over the phone by utilizing product knowledge and memorization of available services to match and meet the needs of residential home and small business owners
- Diligent tracking of sales and leads to ensure all opportunities are handled in a timely and efficient manner, enhancing the overall customer experience
- Proficient in Sales Center, Mastermind, Microsoft Outlook, Excel, and Word
- 2020 Guardian Protection Inside Sales Consultant of the Year
- 2021 Guardian Protection Inside Sales Consultant of the Year
Sales Support Specialist
Fastenal
Allison Park, PA, USA
01.2019 - 10.2019
- Service Specialist in charge of supplying and maintaining product and inventory at multiple Verizon locations throughout the Pittsburgh Region
- Forklift certified and in charge of sustaining internal warehouse inventory
NED Sales Consultant
Comcast
Washington, PA, USA
05.2017 - 11.2018
- Company Overview: Xfinity Store
- Responsible for establishing television, internet, home phone, cellular phone and home security service for customers with monthly sales quotas
- Consistent top performer in monthly sales goals and overall customer experience either meeting or exceeding sales quotas every month of employment
- Organizing and executing in-store promotional events
- Xfinity Store
Education
Business Management -
Penn Highlands Community College
01.2013
Illustration -
Columbus College of Art and Design
Columbus, OH01.2000
Skills
- Workload Management
- Client Engagement
- Influencing skills
- Active Listening
- Overcoming Objections
- Building Rapport
Professional Summary
Results driven inside sales representative with over 10 years experience in developing client relations and maximizing revenue opportunities. Strong cold calling abilities with an emphasis on relationship building and understanding the needs of the customer. Dedicated to understanding and achieving sales goals.
Timeline
Business Relations
Better Business Bureau
10.2023 - Current
Client Enrollment Specialist
Thriveworks
06.2022 - 09.2023
Inside Sales Consultant
Guardian Protection
10.2019 - 06.2022
Sales Support Specialist
Fastenal
01.2019 - 10.2019
NED Sales Consultant
Comcast
05.2017 - 11.2018
Business Management -
Penn Highlands Community College
Illustration -
Columbus College of Art and Design