Nathan Willoughby
Wilson,NC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
3
3
years of professional experience
Work History
Team Leader
Culver’s Of Wilson Nc
09.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School/Associates Degree - Information Technology
Wilson Academy of Applied Technology
4809 Ward Blvd, Wilson Nc, 27896Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Goal Setting
- Overseeing Daily Activities
- Mentoring
- Cash Handling
- Giving Constructive Feedback
- Evaluating Employee Work
- Team Check-Ins
- Influencing skills
- SMART goals
Timeline
Team Leader
Culver’s Of Wilson Nc
09.2021 - Current
High School/Associates Degree - Information Technology
Wilson Academy of Applied Technology
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