Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
16
16
years of professional experience
Work History
Senior Professional Sales Representative
Mac Haik Ford
Houston, TX
01.2018 - Current
Formulated promotional strategies for increasing product sales.
Supported relationships between companies and clients by identifying appropriate product recommendations.
Increased company revenue by cultivating a strong client base.
Exceeded department expectations for productivity and accuracy levels.
Senior Operations Manager
U.S Army
Houston, TX
10.2008 - Current
Oversaw the comprehensive training programs for technical proficiency.
Supervised inventory amounting to $12.7 million in equipment and vehicles.
Enhanced workplace safety through effective risk management.
Outperformed the standard maintenance repair time set by the Army.
Managed personnel, including recruitment, training, scheduling, performance reviews, and disciplinary actions.
Operations Manager, Customer Experience
Voltron Motorsports
Houston, TX
01.2015 - 01.2017
Managed and designed various projects while overseeing logistics and quality control.
Established a systematic approach for crafting specialized vehicles.
Optimized departmental efficiency by developing logistics processes and conducting personnel training sessions.
Educated staff, lacking experience in constructing bespoke vehicles.
Engineered foundational success by independently building critical business sectors.
Education
Some College (No Degree) - Mechanical Engineering
Houston Community College
Houston, TX
Skills
Competitive analysis
CRM proficiency
Objection handling
Negotiation expertise
Analytical problem solver
Market research, forecasting, and analysis
Sales presentations
Solution selling
KPI analysis
Sales presentation
Sales team training
Order management
Accomplishments
Received the" Army Commendation Medal" Given to members of the United States Armed Forces for acts of heroism, meritorious service or outstanding achievement.
Received three "Army Achievement Medals". Service member that demonstrates Meritorious service while serving in the Army
Received eight "Certificates of Achievement ribbons." Recognizes a person's Accomplishments or Hard Work.
Timeline
Senior Professional Sales Representative
Mac Haik Ford
01.2018 - Current
Operations Manager, Customer Experience
Voltron Motorsports
01.2015 - 01.2017
Senior Operations Manager
U.S Army
10.2008 - Current
Some College (No Degree) - Mechanical Engineering
Houston Community College
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