Cook | Server | Shift Supervisor
La Esperanza: Mexican Restaurant
03.2016 - 10.2018
- Promoted twice: prep cook → line cook → shift lead in first 18 months.
- Supervised 4–6 employees per shift; scheduled labor, ordered inventory, and balanced tills with 98% cash-drawer accuracy.
- Maintained ticket times under 35 minutes during peak periods
- cross-trained staff on grills, fryers, and expo stations.
- Ensured 100% health-department score on final inspection.
- Full-Service Restaurant
- Prepared authentic Mexican dishes following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management, monitoring stock levels, and ordering supplies as needed.
- Collaborated with team members to streamline cooking processes and improve meal service efficiency.
- Managed dish preparation timing to ensure timely delivery of meals during peak service hours.
- Conducted regular quality checks to maintain high standards in food presentation and taste consistency.