Nathan Woolever
Lake City,FL
Summary
Driven by a proven track record of enhancing client satisfaction and team efficiency, I leveraged my problem-solving and excellent communication skills at Buffalo Wild Wings and AT&T to drive results. Known for a friendly, positive attitude and a knack for multitasking, I consistently foster collaboration and exceed sales targets, demonstrating a steadfast commitment to customer service and operational excellence.
Overview
20
20
years of professional experience
Work History
AGM
Buffalo Wild Wings
Homestead, FL
08.2021 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bar/FOH/ Kitchen Manager
Buffalo Wild Wings
Cutler Bay, FL
08.2014 - 08.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Retail Store Manager
AT&T Mobility
Lafayette, IN
10.2011 - 05.2014
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Representative
AT&T
Lafayette, IN
11.2003 - 10.2011
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Associate Of Business Management - Management
Ivy Tech Community College of Indiana
Lafayette, INSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
Timeline
AGM
Buffalo Wild Wings
08.2021 - 10.2023
Bar/FOH/ Kitchen Manager
Buffalo Wild Wings
08.2014 - 08.2021
Retail Store Manager
AT&T Mobility
10.2011 - 05.2014
Sales Representative
AT&T
11.2003 - 10.2011
Associate Of Business Management - Management
Ivy Tech Community College of Indiana