Dynamic and dedicated Sales Associate with a proven track record at Publix Supermarket, excelling in customer service and problem-solving. Known for fostering positive relationships and enhancing customer satisfaction through friendly, reliable service. Skilled in inventory management and training, I am goal-oriented and committed to delivering exceptional shopping experiences./ I started as a bag boy at publix back in 2018 and most very recently got promoted to customer service sales associate cashier clerk at where i work at now at publix.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Assisted in inventory management, ensuring product availability and organization on shelves.
Trained new staff on operational procedures and customer service standards to promote efficiency.
Processed transactions accurately, handling cash and electronic payments with high attention to detail.
Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
Resolved customer inquiries and complaints, enhancing overall customer satisfaction and loyalty.
Maintained product knowledge to provide informed recommendations and support to customers./ I provide friendly customer service with a kind good heart and have a great sense of humor sometimes I let the customers know anything that might help them then or next time they or one of their family members might come back In for savings and any sales whenever I can remember and Im not busy or as long as my register does not got A whole lot of Customers In line. I also bag groceries for all Customers that come through with baggers with cashiers on the register as well when busy unload carts when asked of me do as Im told by people who Is over me very respectful too. Then I do curbside outside and take the groceries to the Customer In the car with loading them too. I have cleaned the entire store inside the building and outside parking lot with trash sweeping,mopping,restrooms. Im a people person who most everybody likes or as far as I know care for me as friends. /One last thing before I got hired here at publix supermarket on university ua campus store number #1083/ I had worked at the/managers name was I think lynn brown unfortunately however I don't have her personal cell phone number,nor does she still work there anymore also at any dollar general store and different dollar stores locations as of right now that I know of as of right now and at times I was a cleaner and stocker/stocking with items on shelf's between the years of 2016to2018 from when I started at and got hired there at Publix supermarket,inc.
Maintained product knowledge to provide informed recommendations and support to customers.
Education
No Degree - GED
Robertsdale High /Shelton State Community College GED Studen
Robertsdale, AL
04-2027
Skills
Customer service
Teamwork and collaboration
people person gets along well with others respectful towards authority figures,and
friendly service
Excellent people skills
Reliable and punctual
Goal oriented
Problem-solving
Accomplishments
Increased productivity [number]% by implementing several process improvements.
Exceeded monthly quota [number] times.
Project Development - Collaborated with team of [team] in the development of [project].
Certification
[Area of certification], [Company Name] - [Timeframe]