Mikayla Whitehill
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Sales Associate/Customer Service Cashier
TJ Maxx, TJX Companies
04.2024 - Current
- Minimize wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Prepare merchandise for sales floor by pricing or tagging.
- Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educate clients on current promotional offerings and products using persuasive selling tactics.
- Manage returns, exchanges and refunds in accordance with store policy.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Hostess
Chili's Bar and Grill
05.2023 - 10.2023
- Seated patrons based on guest preferences and seating availability.
- Opened and closed seating sections according to volume of guests.
- Took initial drink orders and relayed information to wait or bar staff.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Normandale Community College
Minneapolis, MN06-2025
High School Diploma -
Lakeville North High School
Lakeville, MN06-2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate/Customer Service Cashier
TJ Maxx, TJX Companies
04.2024 - Current
Hostess
Chili's Bar and Grill
05.2023 - 10.2023
High School Diploma -
Normandale Community College
High School Diploma -
Lakeville North High School
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