Nadia Rondeau
Spencer,MA
Summary
Dedicated customer service professional experienced in fast-paced retail environments. Known for strong time management and flexibility, effectively resolving inquiries and training new associates to uphold service standards. Ready to contribute to a positive customer experience.
Overview
3
3
years of professional experience
Work History
Sales Associate/Customer Service Cashier
Klems Inc
09.2024 - Current
- Engaged customers by providing product knowledge and assistance, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
- Maintained inventory levels through regular stock checks and coordinated restocking efforts with management.
- Developed strong customer relationships, contributing to repeat business and brand loyalty initiatives.
- Trained new associates on sales techniques and store policies, promoting consistent service standards.
- Collaborated with team members to execute promotional displays, increasing product visibility and customer interest.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Crew Member
Johns Pizza
09.2023 - Current
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated kitchen equipment efficiently, adhering to safety protocols.
- Prepared and assembled menu items accurately following standard recipes.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Nursing
Worcester State Univserity
Worcester, MA05.2029
High School Diploma -
David Prouty Highschool
Spencer, MA05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Outgoing personality
- Flexible schedule
- Cleaning techniques
- Policy and procedure adherence
Timeline
Sales Associate/Customer Service Cashier
Klems Inc
09.2024 - Current
Crew Member
Johns Pizza
09.2023 - Current
Bachelor of Science - Nursing
Worcester State Univserity
High School Diploma -
David Prouty Highschool