Nathan Yasui
Seattle,WA
Summary
With a versatile background spanning customer service, maintenance, and culinary arts, I have cultivated a well-rounded skill set that fuels my passion for excellence. Starting as a Shift Lead at Menchie's Frozen Yogurt, I embraced teamwork and customer satisfaction. Moving to roles encompassing Maintenance Technician and Kitchen Manager, I honed technical expertise and leadership skills. As a Line Cook/Prep Cook at Galaxy Rune, I combined culinary creativity with meticulous adherence to safety standards. In my latest role as a Lead Turn Technician at Walls Property Management, I managed a diverse property portfolio, showcasing proficiency in repairs and tenant service. Adaptability, commitment to quality, and a collaborative spirit define my journey, positioning me to positively impact new challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Turn Technician
Walls Property Management
Ballard, WA
02.2021 - 07.2023
- Completed job reports and logs immediately following service calls.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Maintained quality assurance and customer satisfaction objectives spanning over a +100 property portfolio.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tracked and recorded parts and labor costs related to each service call.
- Drafted preventive maintenance schedule to support equipment longevity.
- Applied critical thinking and research to address complex issues.
- Managed maintenance activities, supervised staff and maintained moral.
- 2 years of electrical, plumbing, and general maintenance experience.
Linecook/Assistant Manager
Galaxy Rune
Seattle , WA
07.2020 - 02.2021
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items for service
- Created dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Developed innovative, creative menu items and recipes.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Kitchen Manager
The Woodland's
Seattle, WA
08.2016 - 05.2020
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Adapt and adhere to the everchanging Covid-19 protocol.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
Imagineer/Cashier Specialist
Disney Corporation
Orelando, FL
03.2016 - 07.2016
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Maintenance Technician
Aurora Rents
Shoreline, WA
05.2014 - 08.2015
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- document daily equipment inspections and submitted forms to supervisor.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Operated heavy equipment, including fork lifts, stair climbers, and pallet jacks.
Shift Lead
Menchies Yogurt
Shoreline, WA
12.2012 - 05.2014
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Associate Degree in Electronics Engineering Tech - Electronics Technology
North Seattle Community College
Seattle, WA06.2017
Skills
- Staff Training
- Deadline Compliance
- Complex Repairs
- Preventive Maintenance
- Risk Mitigation
Certification
- Osha 10 Training - Jan 2022 to Present
- Lead Renovator Training - Feb 2023 to 2028
- Fork Lift Training - Jan 2021 to Jan 2024
- Food Handlers Certification
Timeline
Lead Turn Technician
Walls Property Management
02.2021 - 07.2023
Linecook/Assistant Manager
Galaxy Rune
07.2020 - 02.2021
Kitchen Manager
The Woodland's
08.2016 - 05.2020
Imagineer/Cashier Specialist
Disney Corporation
03.2016 - 07.2016
Maintenance Technician
Aurora Rents
05.2014 - 08.2015
Shift Lead
Menchies Yogurt
12.2012 - 05.2014
Associate Degree in Electronics Engineering Tech - Electronics Technology
North Seattle Community College
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