Nathanael Johnson
Fishers,IN
Summary
Dedicated professional with experience in field operations and safety management. Skilled in conducting assessments and providing training on technical systems. Ready to leverage expertise in technical support and project management to drive operational excellence.
Overview
1
1
year of professional experience
Work History
Field Technician
Invisible Fence Inc.
Fishers, IN
06.2025 - 01.2026
- Installed and maintained electronic pet containment systems to ensure optimal functionality.
- Conducted on-site assessments to evaluate customer needs and recommend solutions.
- Provided thorough training to customers on system operation and maintenance procedures.
- Collaborated with team members to troubleshoot technical issues and implement effective resolutions.
- Documented service calls and maintenance activities using company-specific software.
- Ensured compliance with safety standards while performing installations in diverse environments.
- Enhanced customer satisfaction through prompt response times and quality service delivery.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Store Detective
Mejier
Indianapolis, IN
08.2024 - 06.2025
- Monitored store environment to deter theft and ensure safety protocols were followed.
- Conducted thorough surveillance using CCTV and in-store monitoring systems.
- Collaborated with management to identify security vulnerabilities and recommend improvements.
- Assisted in the apprehension of shoplifters while adhering to company policies.
- Prepared detailed incident reports documenting theft occurrences and security breaches.
- Engaged with customers to foster a positive shopping experience while maintaining vigilance.
- Assisted in the apprehension of shoplifters, following proper protocol and reporting procedures.
- Assessed potential security vulnerabilities within the store''s design layout leading to changes that improved asset protection.
- Conducted routine audits on high-value merchandise ensuring accurate inventory counts which led to reduced shrinkage rates.
- Conducted thorough investigations into incidents of internal theft, leading to the identification and termination of dishonest employees.
Education
Certificate of Technical Studies - Cyber Security
Coursera
Fishers, IN03-2026
High School Diploma -
North Central High School
Indianapolis, IN05-2016
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Technical support
- Network connectivity
- Safety management
- Equipment maintenance
- Hardware repair
- Hardware and software installation
- Project management
Timeline
Field Technician
Invisible Fence Inc.
06.2025 - 01.2026
Store Detective
Mejier
08.2024 - 06.2025
Certificate of Technical Studies - Cyber Security
Coursera
High School Diploma -
North Central High School