Nathanael Kramer
Seattle,WA
Summary
Results-oriented McDonald's Restaurant Leader with more than 10 years of experience in day-to-day store operations. Effective brand ambassador to customers, inspiring pride within crew. Leveraging targets across areas and departments storewide to derive solutions and approaches focused on creating value for customers and profitability for the store. Streamlines processes for efficiency and labor productivity. Well-versed in applying a quick response to managing danger zones, guest recovery and productivity throughout the store.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Virginia Mason Franciscan Health
07.2020 - Current
- Progressive Neuroscience and Nephrology/Transplant Care Unit assistant.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Certified Nursing Assistant
King County Isolation & Quarantine, Community Human Services
03.2020 - 12.2020
- Assignment for 8 weeks.
- Extended 8 weeks through June 2020, then per diem.
- Provide medical and mental health support for guests while following the CDC guidelines for recovery from covid-19.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
Certified Nursing Assistant
Seattle Medical Post-Acute Care
05.2019 - 06.2020
- Led shift report and delegated assignments to staff in a diverse and fast-paced post acute care unit for people with co-morbidities.
- Promoted to support staff lead within 6 months of hire.
- Trained and orientated new employees to the Respiratory Care Unit.
Certified Nursing Assistant
Harborview Medical Center, W Neuro ICU
05.2018 - 06.2019
- W Hospital Rehab Medicine
- Assisted Registered Nurses and performed delegated care duties
- Utilized Epic and Orca charting systems to document patient care.
Department Manager- Kitchen
McDonald's
04.2013 - 03.2018
- Team Leader and Motivator, Brand Ambassador.
- Performed daily and monthly food safety checklists to verify quality standards are intact.
- Managed restaurant food costs by tracking food waste and proper truck order; inventory processes daily, and monthly.
- Oversee kitchen department training for shift managers and crew.
- Managed restaurant daily cash control and deposits by following company policy.
- Supported the General Manager with restaurant targets and goals by providing consistent results in guest experience and shift profitability.
Shift Manager
McDonald's
05.2008 - 03.2013
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Visibly active management techniques designed to communicate effectively and honestly with all member of the team.
- Demonstrated hospitality cues and encouraged positive guest experiences between crew and guests.
- Set and communicate targets for each shift.
- Plan for each shift using Floor Plans, Preshift Checklists, Travel Paths, projections and recorded results.
Education
Nursing Assistant-Certified (NAC) with the State of Washington. NC#60628010 -
Seattle Central College
Associate of Arts - Nursing
Seattle Central College
Seattle, WA12.2023
Skills
- Performance Monitoring
- High-Volume Environments
- Coaching and Mentoring
- Customer Service
- Team Leadership
- Food Preparation and Safety
- Guest Satisfaction
- Performance Motivation
- Fast-Paced Worker
- Attention to Detail
Additional Information
- CPR/BLS Card.
Timeline
Patient Care Technician
Virginia Mason Franciscan Health
07.2020 - Current
Certified Nursing Assistant
King County Isolation & Quarantine, Community Human Services
03.2020 - 12.2020
Certified Nursing Assistant
Seattle Medical Post-Acute Care
05.2019 - 06.2020
Certified Nursing Assistant
Harborview Medical Center, W Neuro ICU
05.2018 - 06.2019
Department Manager- Kitchen
McDonald's
04.2013 - 03.2018
Shift Manager
McDonald's
05.2008 - 03.2013
Nursing Assistant-Certified (NAC) with the State of Washington. NC#60628010 -
Seattle Central College
Associate of Arts - Nursing
Seattle Central College
Similar Profiles
Natalie ElliottNatalie Elliott
Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)
Seunghye ChaeSeunghye Chae
Progressive Care Unit Nurse at Virginia Mason Franciscan HealthProgressive Care Unit Nurse at Virginia Mason Franciscan Health
Harry JonesHarry Jones
Administrative Assistant at Virginia Mason Franciscan HealthAdministrative Assistant at Virginia Mason Franciscan Health
Summer SerraSummer Serra
Contact Center Supervisor at Virginia Mason Franciscan HealthContact Center Supervisor at Virginia Mason Franciscan Health
Victor BautistaVictor Bautista
Transportation Manager at J.B. HuntTransportation Manager at J.B. Hunt