Nathanael Winchell
Kingman,AZ
Summary
Talented Team Leader and Manager in a few different fields. Experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
19
19
years of professional experience
Work History
Team Lead
American Woodmark Corporation
08.2011 - 10.2021
- Managed teams anywhere from 25-100 people.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Team Lead
Domino's Pizza
11.2009 - 08.2011
- Maintained inventory on nightly basis and helped with weekly food orders, making sure to keep steady revolving inventory with minimal food waste.
- Made daily cash deposits to maintain standards of minimum currency in store.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks more efficiently.
- Worked knowledgeably at all different stations to provide optimal coverage and meet food safety and quality goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Inventory Control Specialist
Walmart
01.2008 - 08.2011
- Completed physical inventory counts each day, week, month and year.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Used equipment like forklifts and pallet jacks to move inventory.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
General Manager of Food Service
Sonic Drive-in
04.2003 - 01.2008
- In charge of all hiring, firing and training of well over 100 employees.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maximized quality assurance by completing frequent line checks.
Education
High School Diploma -
Kingman High School
Kingman, AZ05.2005
Skills
- Trend Tracking
- Production Monitoring
- Schedule Management
- Performance Monitoring
- Regulatory Compliance
- Key Performance Indicators
- Discrepancy Resolution
- Handheld Scanner Operation
Timeline
Team Lead
American Woodmark Corporation
08.2011 - 10.2021
Team Lead
Domino's Pizza
11.2009 - 08.2011
Inventory Control Specialist
Walmart
01.2008 - 08.2011
General Manager of Food Service
Sonic Drive-in
04.2003 - 01.2008
High School Diploma -
Kingman High School
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