Customer Service Representative
LiveOps / Flex Agent ( AT&T) / NexRep - Remote
Lauderhill, Florida
01.2025 - Current
- Call the applicant to conduct interviews based on the script provided.
- As an agent for AT&T, the main responsibilities were to provide detailed billing explanations to customers when needed.
- Assisting with various troubleshooting processes for devices.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Report any issues encountered during interviews and provide feedback to the supervisor for process improvements.
- As an agent for Liveops, the main responsibility is to provide details about their tax and to help them troubleshoot their tax issues.
- As a Nexrep Agent contractor, the main responsibility is to provide great customer service in the different programs.
